Buy a Dynamics 365 Remote Assist subscription

Dynamics 365 Remote Assist gives workers tools to complete tasks more quickly, safely, and efficiently, on a HoloLens or mobile device.

This article describes the two types of Dynamics 365 Remote Assist licenses and how to subscribe to them:

  • Dynamics 365 Remote Assist license

  • Dynamics 365 Remote Assist Attach license (for Dynamics 365 Field Service customers only)

    Note

    Dynamics 365 Remote Assist licenses include Microsoft Teams licenses.

Prerequisites

Option 1: Dynamics 365 Remote Assist license

Buy Dynamics 365 Remote Assist licenses through your Microsoft 365 or Microsoft 365 administrator portal.

  1. Log into the Microsoft 365 or Microsoft 365 Administrator Portal using your organization’s admin account.

    Screenshot of the admin portal.

  2. Make sure the Try the new admin center option is turned off.

  3. In the left navigation bar, select Billing > Purchase Services.

    Screenshot of the billing Tab.

  4. A list of services will appear. Search for or scroll down until you find Dynamics 365 Remote Assist.

  5. When you hover over the plan, two options appear: Start free trial or Buy now. Select Buy now, and then follow the next steps of the payment process.

Note

For more information, see this article on assigning devices-based licenses.

Option 2: Dynamics 365 Remote Assist Attach license (for Dynamics 365 Field Service customers)

If you’re a Dynamics 365 Field Service customer, you can buy Dynamics 365 Remote Assist Attach licenses through your Microsoft 365 or Microsoft 365 administrator portal.

  1. Sign in to the Microsoft 365 or Microsoft 365 Administrator Portal.

  2. Make sure the Try the new admin center option is turned off.

  3. In the left navigation bar, select Billing > Purchase Services.

  4. A list of services will appear. Search for or scroll down until you find Dynamics 365 Remote Assist Attach.

  5. When you hover over the plan, two options appear: Start free trial or Buy now. Select Buy now, and then follow the next steps of the payment process.

Next step