Buy Dynamics 365 Remote Assist

Dynamics 365 Remote Assist gives your workers tools to complete tasks more quickly, safely, and efficiently, whether they're using HoloLens 1, HoloLens 2, or their mobile devices.

In this article, we’ll walk through the two types of Dynamics 365 Remote Assist licenses:

  • Dynamics 365 Remote Assist license
  • Dynamics 365 Remote Assist Attach license (for Dynamics 365 Field Service customers only)

Note

Dynamics 365 Remote Assist licenses include Microsoft Teams licenses.

Prerequisites

Option 1: Dynamics 365 Remote Assist license

Buy Dynamics 365 Remote Assist licenses through your Microsoft 365 or Microsoft 365 administrator portal.

  1. Log into the Microsoft 365 or Microsoft 365 Administrator Portal using your organization’s admin account.

Screenshot of the admin portal.

  1. Make sure the Try the new admin center toggle is turned off.

  2. In the left navigation bar, select Billing > Purchase Services.

Screenshot of the billing Tab

  1. A list of services will appear. Search for or scroll down until you find Dynamics 365 Remote Assist.

  2. Hover over the plan and two options will appear: Start free trial or Buy now. Select Buy now. Follow the next steps of the payment process.

Note

For more information, see this article on assigning devices-based licenses.

Option 2: Dynamics 365 Remote Assist Attach license (for Dynamics 365 Field Service customers)

If you’re a Dynamics 365 Field Service customer, you can buy Dynamics 365 Remote Assist Attach licenses through your Microsoft 365 or Microsoft 365 administrator portal.

  1. Log into the Microsoft 365 or Microsoft 365 Administrator Portal

  2. Make sure the Try the new admin center toggle is turned off.

  3. In the left navigation bar, select Billing > Purchase Services.

  4. A list of services will appear. Search for or scroll down until you find Dynamics 365 Remote Assist Attach.

  5. Hover over the plan and two options will appear: Start free trial or Buy now. Select Buy now. Follow the next steps of the payment process.

Next step

Note

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