Customizing the Self-Service Portal for Your Organization

After configuring the Self-Service Portal, you will want to customize it for your organization by adding custom notice text, your company name, and other company-specific information.

Customizing the Self-Service Portal information

You can customize the Self-Service Portal in the following ways:

What you can do Instructions

You can brand the Self-Service Portal with your company name, Help Desk URL, and can change the Session Time-out setting to make the end user’s session expire after a specified period of inactivity.

How to Set the Self-Service Portal Branding and Session Time-out

You can turn the Self-Service Portal notice text on or off.

How to Turn the Self-Service Portal Notice Text On or Off

You can configure a localized version of the Self-Service Portal "HelpdeskText" statement, which tells end users how to get additional help when they are using the Self-Service Portal.

How to Localize the “HelpdeskText” Statement that Points Users to More Self-Service Portal Information

You can configure a localized version of the Self-Service Portal "HelpdeskURL" to display to end users by default.

How to Localize the Self-Service Portal “HelpdeskURL”

You can configure localized notice text to display to end users by default in the Self-Service Portal.

How to Localize the Self-Service Portal Notice Text

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How to Configure the MBAM 2.5 Web Applications