Preview: Introducing the Power Platform Admin center

[This topic is pre-release documentation and is subject to change.]


In some documentation we previously referred to Dynamics 365 (online) when we were talking more specifically about Dynamics 365 for Customer Engagement applications (apps). We have changed this in our current documentation so that it’s clear when we are referring to the collection of apps that include Sales, Customer Service, Marketing, Field Service, Project Service Automation, and their related services rather than the whole Dynamics 365 product family of applications and services, which includes Finance and Operations, Talent, Retail, and Business Central. You may still see “Dynamics 365 (online)” in some user interfaces (UI). Those strings refer to Dynamics 365 for Customer Engagement apps.


  • This feature currently has limited availability.
  • Preview features aren’t meant for production use and may have restricted functionality. These features are available before an official release so that customers can get early access and provide feedback.

  • We expect changes to this feature, so you shouldn’t use it in production. Use it only in test and development environments.

  • Microsoft doesn't provide support for this preview feature. Microsoft Dynamics 365 Technical Support won’t be able to help you with issues or questions. Preview features aren't meant for production use and are subject to a separate supplemental terms of use.

If you've managed Dynamics 365 for Customer Engagement tenants and instances, you've used the Dynamics 365 admin center.

Dynamics 365 admin center

With the merge of Common Data Service (CDS) for Apps and the Dynamics 365 for Customer Engagement platform, we're launching a new admin center experience bringing PowerApps, Flow, and Dynamics 365 administration management together in a single site - the Power Platform Admin center.

Power Platform Admin center

Check out the following blog: Introducing the Power Platform admin center.

Admin center interface

Element Description
Help + support Get a list of self-help solutions or create a support ticket for technical support.
Analytics Get a detailed view of key metrics for Power Platform apps.
Environments A list of your environments. Select an environment to see details.
Data integration Integrate data into Common Data Service for Apps
Data Gateway Set up data transfer between on-premises data and cloud services
Data policies Create and manage data loss prevention policies.

|Admin centers |Links to other admin centers. |

Using the various admin centers

For now, there are multiple admin centers you use to manage and monitor your environments. Here's some guidance on the basic role of each.

Admin Center Common Tasks
Power Platform Admin center
The new unified administrative portal for Power Platform admins. Currently this portal can be used for CDS for Apps environment management, to submit CDS for Apps and Flow support tickets, and to view PowerApps and Flow admin analytics.
PowerApps Admin center
Creating and managing environments including security starts here. Within each environment you can manage the apps and flows. Monitor who is licensed and building things. Create and manage Data Loss Prevention policies. Manage CDS for Apps Data Integration projects.
PowerApps Maker Portal
This portal is focused on building PowerApps but can also view and manage CDS for Apps components, manage connectors and gateways. You can also see application statistics from details on apps here.
Microsoft Flow Admin Portal
This points to the same site as
Business platform admin center
This points to the same site as Over time, this will migrated to and replaced by the Power Platform Admin center.
Dynamics 365 Admin center
The Dynamics 365 Admin Center, that can be leveraged to perform certain CDS environment management like renaming, deleting, and resetting.
Dynamics 365 Instance Management
This instance management portal is reached from when managing the CDS for Apps database or from the Dynamics 365 Admin center. Here you will see a list of all the CDS for Apps databases and can perform actions such as backup, as well as other actions on a per instance basis.
Office 365 Admin center
Here you manage users and their license assignment as well as launch into many of the individual admin centers.
Microsoft Azure
Advanced Azure AD management tasks like conditional access and support for developer application registration is done here. This is also where you start setup of your on-premises gateways.
Security and Compliance Center
In addition to the general compliance tasks, administrators can come here to search the Audit log to see Flow audit events.