Summary

Completed

With Dynamics 365 Sales, your sellers can be more productive and take control of their sales pipelines. Additionally, it ensures that sellers have the necessary information and tools available to them to foster better relationships with their customers. Dynamics 365 Sales provides sellers with access to their sales data, such as leads, opportunities, accounts, contacts, and more.

Throughout this module, you learned how to get started with Dynamics 365 Sales. Additionally, you learned about the following concepts:

  • The Dynamics 365 Sales application and how organizations might use it.

  • Different Dynamics 365 Sales product offerings that are available.

  • How to work with Dynamics 365 Sales, including launching the application, navigating the application, and examining some of its core elements.

  • How to work with and manage customers in the application.

  • How to work with the in-app marketing features that are available.

  • How Copilot in Dynamics 365 Sales can help sellers be more productive.