Microsoft Teams 中的会议Meetings and conferencing in Microsoft Teams

备注

你已完成了入门You've completed Get started. 你已在整个组织中部署了具有聊天、团队、频道和应用的 Teams。You've rolled out Teams with chat, teams, channels, & apps across your organization. 现在你准备添加会议工作负载,其中包括音频会议、视频和分享。Now you're ready to add the meetings workload, including audio conferencing, video, and sharing. 本文将引导你推广会议和音频会议。This article walks you through the rollout of meetings and audio conferencing. 首先观看我们的 Teams 会议、音频会议和设备视频(3:28 分钟):Start by watching our Teams meetings, conferencing, and devices video (3:28 minutes):

要了解有关你的用户的会议体验的更多信息,请参阅会议和通话To learn more about the meetings experience for your users, see Meetings and calls.

2020 年 4 月中的新增功能:会议组织者可以通过单击会议中会议控件“结束会议”,结束 Teams 中所有会议参与者的会议。New in April 2020: Meeting organizers can end a meeting for all meeting participants in Teams by clicking End meeting in the meeting controls within the meeting.

2019 年 11 月的新增功能:你现在可以 使用 Advisor for Teams(预览版)帮助推广 Microsoft TeamsNew in November 2019: You can now use Advisor for Teams (preview) to help you roll out Microsoft Teams. Advisor for Teams(预览版)将引导你推广 Teams(包括会议和音频会议)。Advisor for Teams (preview) walks you through your Teams rollout, including meetings and conferencing. 它将评估 Office 365 环境并确定更新或修改所需的最常用配置,帮助你成功在 Teams 中推广会议和音频会议。It assesses your Office 365 environment and identifies the most common configurations that you may need to update or modify before you can successfully roll out meetings and conferencing in Teams.

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有关不同平台上 Teams 会议的详细信息,请参阅 Teams功能(按平台)For details about Teams meetings and conferencing on different platforms, see Teams features by platform.

会议部署决策Meetings and conferencing deployment decisions

Teams 为组织提供了现成的出色体验,并且大多数组织发现默认设置即适合它们。Teams provides a great out-of-the-box experience for your organization, and most organizations find that the default settings work for them. 本文可帮助你决定是否要根据组织的情况和业务需求更改任何默认设置,然后引导你完成每项更改。This article helps you decide whether to change any of the default settings, based on your organization's profile and business requirements, then it walks you through each change. 我们将这些设置分为两组:首先是你更有可能更改的一组核心设置We've split the settings into two groups, starting with the core set of changes you're more likely to make. 第二组包括你可能希望根据组织的需求配置的其他设置The second group includes the additional settings you may want to configure, based on your organization's needs.

提示

观看下面的课程来详细了解会议:Microsoft Teams 中的会议:面向 IT 专业人员的简介Watch the following session to learn more about Meetings: Introduction to Meetings in Microsoft Teams for IT Pros

会议先决条件Meetings and conferencing prerequisites

在整个组织中大规模部署会议之前,请花时间检查并确认你的环境已准备好为用户提供最佳体验。Before scaling your meetings deployment across your organization, take time to review and confirm that your environment is ready to provide users with the best possible experience. 查看以下信息,并根据需要对你的环境进行任何必需的更改。Review the following information and make any required changes to your environment as needed.

若要获得最佳 Teams 体验,你的组织必须部署了 Exchange Online 和 SharePoint Online,并且你必须有适用于 O365 的已验证域(例如,contoso.com)。To get the best experience on Teams, your organization must have deployed Exchange Online and SharePoint Online, and you must have a verified domain for O365 such as contoso.com.

为了在整个组织中大规模部署会议,你应确保所有用户地点都有权访问 Internet,以便连接到 Office 365 服务。To scale meetings across your organization you should ensure that all user locations have internet access to connect to the Office 365 Services. 至少应确保以下常用端口从用户的位置向 Internet 开放:-At a minimum you should make sure that the following common ports are open to the internet from your user's locations:-

  • 将使用 Teams 的客户端上用于传出连接的 TCP 端口 80 和 443。TCP ports 80 and 443 outgoing from clients that will use Teams
  • 将使用 Teams 的客户端上用于传出连接的 UDP 端口 3478 到 3481。UDP ports 3478 through 3481 outgoing from clients that will use Teams
询问你自己Ask yourself 操作Action
我的网络是否已准备好进行 Teams 会议部署?Is my network ready for Teams meetings deployment? 若要验证网络是否准备就绪,请参阅:To verify that your network is ready, see:

核心部署决策Core deployment decisions

以下是大多数组织在默认设置不适合的情况下想要更改的设置。These are the settings that most organizations want to change (if the Teams default settings don't work for the organization).

Teams 管理员Teams administrators

Teams 提供了一组可用于为组织管理 Teams 的自定义管理员角色。这些角色为管理员提供各种能力。Teams provides a set of custom administrator roles that can be used to manage Teams for your organization. The roles provide various capabilities to administrators.

询问你自己Ask yourself 操作Action
将为谁分配 Teams 通信管理员角色?Who will be assigned the Teams Communications Administrator role? 若要详细了解 Teams 管理员角色,请参阅使用 Microsoft Teams 管理员角色来管理 TeamsTo learn more about Teams administrator roles see Use Microsoft Teams admin roles to manage Teams.
将为谁分配 Teams 通信支持工程师角色?Who will be assigned the Teams Communications Support Engineer role? 若要分配管理员角色,请参阅使用 Active Directory 为用户分配管理员和非管理员角色To assign admin roles, see Assign administrator and non-administrator roles to users with Active Directory.
将为谁分配 Teams 通信支持专家角色?Who will be assigned the Teams Communications Support Specialist role?

会议设置Meetings settings

会议设置用于控制匿名用户是否可加入 Teams 会议、设置会议邀请,并在想要启用服务质量 (QoS) 的情况下设置实时流量端口。Meetings settings are used to control whether anonymous users can join Teams meetings, set up meeting invitations, and if you want to turn on Quality of Service (QoS), set the ports for real-time traffic. 这些设置将用于用户在组织中安排的所有 Teams 会议。These settings will be used for all of the Teams meetings that users schedule in your organization.

询问你自己Ask yourself 操作Action
是否要自定义初始会议设置?Will I customize the initial meeting settings? 请参阅 Teams 中的会议教程,详细了解会议设置。See the Meetings in Teams tutorial to learn more about meetings settings.
是否要实施 QoS?Will I implement QoS? 有关 QoS 概念的详细信息,请参阅 Microsoft Teams 中的服务质量See Quality of Service in Microsoft Teams for information about QoS concepts. 方案和实施。scenarios, and implementation.

会议策略Meeting policies

会议策略用于控制在用户加入 Teams 会议时可以使用哪些功能。Meeting policies are used to control what features are available to users when they join Teams meetings. 你可以使用默认策略,或者为组织中主持会议的人员创建一个或多个自定义会议策略。You can use the default policy or create one or more custom meeting policies for people that host meetings in your organization. 若要了解详细信息,请参阅 Microsoft Team 中的会议教程To learn more, see the Meetings in Microsoft Team tutorial.

询问你自己Ask yourself 操作Action
  • 是否要自定义初始会议策略?Will I customize the initial meeting policies?
  • 是否需要多个会议策略?Do I require multiple meeting policies?
  • 如何确定向哪些用户组应用哪些会议策略?How will I determine which groups of users get which meetings policy applied?

请阅读 Teams 中的会议策略Read Manage meeting policies in Teams.

音频会议Audio Conferencing

音频会议允许会议参与者使用传统陆上线路、专用分组交换机 (PBX) 或移动电话通过公共交换电话网 (PSTN) 拨入来加入会议,从而为组织提供了另一个进入任何会议的入口点。Audio Conferencing provides organizations with additional entry points to any meeting (ad hoc or scheduled) by allowing meeting participants to join via public switched telephone network (PSTN) by dialing in using a traditional land line, private branch exchange (PBX), or mobile phone.

准备好部署音频会议时,请参阅深入的音频会议部署指引。When you're ready to roll out Audio Conferencing, see the in-depth Audio Conferencing rollout guidance.

会议室和个人设备Meeting room and personal devices

为了在 Teams 实现最佳会议体验,请考虑使用 Teams 设备,例如会议室系统、手机、耳机和相机。For an optimal meeting experience in Teams, consider using Teams devices such as room systems, phones, headsets, and cameras. 若要了解详细信息,请参阅用于智能通信的 Teams 设备To learn more, see Teams devices for intelligent communications.

询问你自己Ask yourself 操作Action
是否要为我的用户购买个人设备?Will I purchase personal devices for my users? 请阅读在 Microsoft Teams 中管理设备Read Manage your devices in Teams.
是否要为我的会议室购买和部署会议室系统设备?Will I purchase and deploy room system devices for my conference rooms? 请阅读会议室设备和解决方案Read Meeting room devices and solutions.

报告Reporting

使用活动报告来查看组织中的用户使用 Teams 的情况。Use activity reports to see how users in your organization are using Teams. 例如,如果某些用户尚未使用 Teams,他们可能不知道如何开始使用或了解如何使用 Teams 提高工作效率和改善协作。For example, if some don't use Teams yet, they might not know how to get started or understand how they can use Teams to be more productive and collaborative. 组织可以使用活动报告来决定在何处优先安排培训和沟通工作。Your organization can use the activity reports to decide where to prioritize training and communication efforts.

询问你自己Ask yourself 操作Action
谁将负责报告?Who will be responsible for reporting? 请阅读使用 Teams 活动报告Read Use activity reports for Teams.
谁将负责监视使用情况?Who will be responsible for monitoring usage? 请阅读在 Teams 中监视使用情况和反馈Read Monitor usage and feedback in Teams.

其他部署决策Additional deployment decisions

你可能需要根据组织的需求和配置更改这些设置。You may want to change these settings, based on your organization's needs and configuration.

带宽规划Bandwidth planning

带宽规划允许组织对跨广域网和 Internet 链路举行会议所需的带宽进行预估,这样他们就可以确认网络得到正确配置,可以支持横向扩展的会议服务。Bandwidth planning lets organizations estimate the bandwidth that will be required to support meetings across their wide area networks and internet links so they can confirm that the network is correctly provisioned to support a scaled out meeting service.

重要

当用户脱机或以有限带宽运行时,Teams 不允许用户安排会议或直播活动。Teams won't let users schedule meetings or live events when they're offline or running with limited bandwidth.

询问你自己Ask yourself 操作Action
是否需要在会议部署之前和部署期间进行带宽规划?Do I need to do bandwidth planning prior to and during my Meetings rollout? 请参阅网络准备情况了解详细信息,并获取用于简化规划过程的工具链接。See Network Readiness for more information and links to tools to simplify your planning process.

会议录制和存档Meeting recording and archiving

用户可以录制其会议和组内呼叫,以便捕获音频、视频和屏幕共享活动。Users can record their meetings and group calls to capture audio, video, and screen sharing activity. 还有一个用于为录像添加自动转录功能的选项,这样用户就能够回放包含隐藏式字幕的会议录像,并在转录文本中搜索重要的讨论事项。There is also an option for recordings to have automatic transcription, so that users can play back meeting recordings with closed captions and search for important discussion items in the transcript. 录制在云中进行,并保存在 Microsoft Stream 中,因此用户可以安全地在组织中共享录像。The recording happens in the cloud and is saved in Microsoft Stream, so users can share it securely across their organization. 若要查找会议录像,请转到会议对话。To find the recording for a meeting, go to the meeting conversation.

备注

从使用 Microsoft Stream 到使用 OneDrive for Business 和 SharePoint for meeting 进行会议录制的改变将是分阶段进行的。在发布时,你将能够选择加入此体验,如果想继续使用 Stream,则在 11 月必须选择退出,在 2021 年初的某个时候,我们将要求所有客户使用 OneDrive for Business 和 SharePoint 进行新的会议录制。The change from using Microsoft Stream to OneDrive for Business and SharePoint for meeting recordings will be a phased approach. At launch you'll be able to opt-in to this experience, in November you'll have to opt-out if you want to continue using Stream, and some time in early 2021 we'll require all customers to use OneDrive for Business and SharePoint for new meeting recordings.

若要了解详细信息,请参阅 Teams 云会议录制To learn more, see Teams cloud meeting recording.

询问你自己Ask yourself 操作Action
是否要开启会议转录服务?Will I turn on the meeting transcription service? 请参阅开启或关闭录制转录See Turn on or turn off recording transcription

实时事件策略Live events policies

Teams 实时事件策略用于管理用户组的事件设置。Teams live events policies are used to manage event settings for groups of users. 可以使用默认策略,或创建可分配给在组织内主持实时事件的用户的其他策略。You can use the default policy or create additional policies that can be assigned to users who hold live events within your organization.

询问你自己Ask yourself 操作Action
我的组织是否将使用 Teams 实时事件?Will my organization use Teams live events? 有关规划、设置和配置 Teams 实时事件的详细信息,请参阅实时事件文章See the live events articles for more information about planning for, setting up, and configuring Teams live events.

会议室系统部署Conference room systems rollout

拥有许多会议室的组织可能需要考虑采用一种结构化方法来清点其会议室、识别相应的设备,然后进行部署。Organizations with many conference rooms may want to consider a structured approach to inventorying their rooms, identifying the appropriate devices, and then rolling them out.

询问你自己Ask yourself 操作Action
我需要进行操作什么来部署会议室系统?What do I need to do to roll out conference room systems? 请参阅规划 Microsoft Teams 会议室的相关文章。Check out the Plan Microsoft Teams Rooms articles.

云视频互操作性Cloud video interop

云视频互操作性使第三方会议室设备能够加入 Teams 会议。Cloud video interop makes it possible for third-party meeting room devices to join Teams meetings.

包含内容协作的视频电话会议可让你发挥会议的最大作用。Video teleconferencing with content collaboration helps you make the most out of meetings. 但是,会议室系统和设备的升级费用非常昂贵。However, meeting room systems and devices are expensive to upgrade. Teams 的云视频互操作性可与第三方系统配合工作,并能为所有参与者提供本机会议体验 - 无论是在会议室中还是在 Teams 客户端内。Cloud video interop for Teams works with third-party systems and delivers a native meeting experience for all participants – in meeting rooms or inside Teams clients.

询问你自己Ask yourself 操作Action
是否要在我的会议室系统部署过程中使用云视频互操作性解决方案?Will I use a cloud video interop solution as part of my room systems deployment? 请阅读 Teams 的云视频互操作性Read Cloud Video Interop for Teams.

个人设备部署Personal device rollout

在为支持会议和语音部署规划更大规模的个人设备部署时,请考虑使用可重复的逐站点部署流程,这种流程可提供稳定可靠的质量。When planning a larger rollout of personal devices to support meetings or voice deployments, consider using a repeatable site-by-site rollout process that delivers repeatable quality.

询问你自己Ask yourself 操作Action
是否要使用逐站点方法来部署会议?Will I use a site-by-site approach to roll out Meetings? Teams 站点实现设置方案提供了良好的基础,你可将其用于自己的部署。The Site enablement playbook for Teams provides a good foundation that you can use for your own deployments. 该指南侧重于语音,但有关设备交付、帐户准备、采用和培训的一般原则适用于大型会议部署。The guide is focused on voice, but the general principles of device delivery, account readiness, adoption, and training apply to a large meeting deployment.

会议和通话质量疑难解答Troubleshoot meeting and call quality

Teams 提供两种用于监视和排除通话质量问题的方法:通话分析和通话质量仪表板Teams gives you two ways to monitor and troubleshoot call quality problems: Call Analytics and Call Quality Dashboard. 通话分析显示有关与每个用户的特定通话和会议相关的设备、网络和连接的详细信息。Call Analytics shows detailed information about the devices, networks, and connectivity related to the specific calls and meetings for each user. 通话分析旨在帮助管理员和技术支持人员解决特定通话的通话质量问题,而通话质量仪表板旨在帮助管理员和网络工程师优化网络。Call Analytics is designed to help admins and helpdesk agents troubleshoot call quality problems with specific calls, whereas the Call Quality Dashboard is designed to help admins and network engineers optimize a network. 通话质量仪表板关注的不是特定用户,而是整个 Teams 组织的聚合信息。Call Quality Dashboard shifts focus from specific users and instead looks at aggregate information for an entire Teams organization.

询问你自己Ask yourself 操作Action
谁将负责监视和排查通话质量问题?Who will be responsible for monitoring and troubleshooting call quality issues? 请阅读使用通话分析来排查通话质量不良问题,了解排查通话质量问题所需的权限级别。Read Use Call Analytics to troubleshoot poor call quality for information about permission levels required to troubleshoot call quality issues.

操作会议服务Operate your meetings service

请务必了解 Teams 服务的整体运行状况,以便能够在发生影响此服务的任何活动时主动提醒组织中的其他人。It's important that you understand the overall health of the Teams service so that you can proactively alert others in your organization of any event that affects the service. 操作我的服务文章提供了有关服务操作的深入指引。The Operate my service articles provide in-depth guidance for service operations.

询问你自己Ask yourself 操作Action
谁将在我的组织中负责管理会议服务?Who in my organization will be responsible for managing the meetings service? 请确保此人员具有管理会议服务所需的 Teams 管理员权限。Make sure this person has the Teams admin permissions they need in order to manage your meetings service. 若要详细了解 Teams 管理员角色,请参阅使用 Microsoft Teams 管理员角色来管理 TeamsTo learn more about Teams administrator roles see Use Microsoft Teams admin roles to manage Teams.

后续步骤Next steps