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管理组织遵循情况Manage organizational alignment

没有组织良好的人员就没有云采用。Cloud adoption can't happen without well-organized people. 若要成功采用云,必须有一批拥有良好技能的人员按照明确制定的业务目标在严格管理的环境中兢兢业业地工作。Successful cloud adoption is the result of properly skilled people doing the appropriate types of work, in alignment with clearly defined business goals, and in a well-managed environment. 必须建立具有良好人员配备的组织结构,才能实现有效的云运营模型。To deliver an effective operating model for the cloud, it's important to establish appropriately staffed organizational structures. 本文概述了如何通过某种方法分四个步骤建立和维护适当的组织结构。This article outlines an approach to establishing and maintaining the proper organizational structures in four steps.

以下练习将指导你完成创建登陆区域,以便为云采用提供支持的过程。The following exercises will help guide the process of creating a landing zone to support cloud adoption.

     


结构类型:定义最符合操作模型的组织结构类型。Structure type: Define the type of organizational structure that best fits your operating model.


云功能:了解采用和运营云所需的云功能。Cloud functions: Understand the cloud functionality required to adopt and operate the cloud.


成熟的团队结构:定义可提供各种云功能的团队。Mature team structures: Define the teams that can provide various cloud functions.


RACI 矩阵:任何操作模型都必须对角色进行明确的定义。RACI matrix: Clearly defined roles are an important aspect of any operating model. 针对云操作模型的各种功能,使用提供的 RACI 矩阵将职责、责任、咨询角色和被告知角色映射到每个团队。Use the provided RACI matrix to map responsibility, accountability, consulted, and informed roles to each of the teams for various functions of the cloud operating model.

结构类型Structure type

以下组织结构不一定映射到某个组织结构图。The following organizational structures do not necessarily have to map to an organizational chart (org chart). 组织结构图通常反映命令和控制管理结构。Org charts generally reflect command and control management structures. 相反,以下组织结构旨在捕获角色和职责的符合情况。Conversely, the following organizational structures are designed to capture alignment of roles and responsibilities. 在一个敏捷的矩阵组织中,这些结构最好用虚拟团队来表示。In an agile, matrix organization, these structures may be best represented as virtual teams. 并没有这些组织结构不能体现在组织结构图中这样的限制,但很明显,它不是生成有效的操作模型所必需的。There is no limitation suggesting that these organizational structures couldn't be represented in an org chart, but it is not necessary in order to produce an effective operating model.

若要管理组织遵循情况,第一步是确定如何实现以下组织结构:The first step of managing organizational alignment is to determine how the following organizational structures will be fulfilled:

  • 组织结构图遵循情况: 管理层次结构、经理职责和员工遵循情况需与组织结构保持一致。Org chart alignment: Management hierarchies, manager responsibilities, and staff alignment will align to organizational structures.
  • 虚拟团队: 管理结构和组织结构图保持不变。Virtual teams: Management structures and org charts remain unchanged. 但是,需要使用必需的功能来创建虚拟团队并为其分配任务。Instead, virtual teams will be created and tasked with the required functions.
  • 混合模型: 更常见的情况是,若要实现转型目标,则既要遵循组织结构图,又要符合虚拟团队的要求。Mixed model: More commonly, a mixture of org chart and virtual team alignment will be required to deliver on transformation goals.

了解必需的云功能Understand required cloud functions

下面是一个列表,其中包含的功能是成功采用云并实现较长期的运营模型所必需的。The following is a list of functions that are required to succeed at cloud adoption and longer-term operating models. 在熟悉这些功能之后,即可根据人员配备和成熟度将这些功能与组织结构对应起来:After you become familiar with these, they can be aligned to organizational structures based on staffing and maturity:

在某种程度上,这些功能中的每一项都是在云采用工作的点点滴滴中实现的,不管是明确实现,还是按照定义好的团队结构来实现。To some degree, each of these functions are delivered in every cloud adoption effort, either explicitly or in accordance with a defined team structure.

采用规模需要增长,与此同时,也需要不断地进行均衡和创建结构。As adoption needs grow, so does the need to create balance and structure. 为了满足这些需求,公司通常需按流程来完善组织结构。To meet those needs, companies often follow a process of maturing organizational structures.

组织成熟度周期

这篇有关如何确定组织结构成熟度的文章进一步详述了每一种成熟度。The article on determining organizational structure maturity provides additional detail regarding each level of maturity.

若要跟踪一段时间的组织结构决策,请下载并修改 RACI 模板To track organization structure decisions over time, download and modify the RACI template.