添加自动助理的分机号Add an auto attendant extension number

您可以配置统一消息 (UM) 自动助理上的分机号或多个分机号。当您将分机号添加到 UM 自动助理时,该号码可用于通过呼叫者呼叫到自动助理。此外,您可能需要添加分机号,因为有多个呼叫者可用于访问的自动助理的分机号。默认情况下没有分机号码时创建自动助理配置。You can configure an extension number or multiple extension numbers on a Unified Messaging (UM) auto attendant. When you add an extension number to a UM auto attendant, that number can be used by callers to call into the auto attendant. Also, you may have to add extension numbers because there is more than one extension number that callers can use to access an auto attendant. By default, no extension numbers are configured when you create an auto attendant.

您可以创建新的自动助理,而不设置的自动助理的分机号。您还可以与单个自动助理关联多个电话号码或分机号。创建 UM 自动助理或将其添加后配置的自动助理时,您也可以添加分机号。UM 自动助理配置的分机号码的最大位数必须匹配分机号的 UM 自动助理相关联的 UM 拨号计划上配置的位数。You can create a new auto attendant without setting up an extension number for the auto attendant. You can also associate more than one telephone or extension number with a single auto attendant. You can either add the extension numbers when you create the UM auto attendant or add them after you configure the auto attendant. The number of digits in the extension number you configured on the UM auto attendant must match the number of digits for an extension number that's configured on the UM dial plan associated with the UM auto attendant.

备注

您还可以添加而不是添加分机号的会话初始协议 (SIP) 地址。SIP 地址由一些 IP 专用交换机 (Pbx) 和 Office Communications Server 2007 R2 或 Microsoft Lync Server。You can also add a Session Initiation Protocol (SIP) address instead of adding an extension number. A SIP address is used by some IP Private Branch eXchanges (PBXs) and Office Communications Server 2007 R2 or Microsoft Lync Server.

有关与 UM 自动助理相关的其他管理任务,请参阅UM 自动助理过程For additional management tasks related to UM auto attendants, see UM auto attendant procedures.

在开始之前,您需要知道什么?What do you need to know before you begin?

  • 估计完成时间:小于 1 分钟。Estimated time to complete: Less than 1 minute.

  • 您需要执行此过程之前为其分配权限。若要查看所需的权限,请参阅Messaging Permissions主题中的"UM 自动助理"条目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

  • 在执行这些过程之前,请确认已创建 UM 拨号计划。有关详细步骤,请参阅创建 UM 拨号计划Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 在执行这些过程之前,请确认已创建 UM 自动助理。有关详细步骤,请参阅创建 UM 自动助理Before you perform these procedures, confirm that a UM auto attendant has been created. For detailed steps, see Create a UM auto attendant.

  • 若要了解可能适用于此主题中过程的键盘快捷键,请参阅 Exchange 管理中心内的键盘快捷键For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

有问题?寻求帮助 Exchange 论坛。访问在Exchange ServerExchange OnlineExchange Online Protection论坛正在Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您想执行什么操作?What do you want to do?

使用 EAC 为 UM 自动助理添加分机或电话号Use the EAC to add an extension or phone numbers for a UM auto attendant

  1. 在 EAC 中,导航到统一消息 > UM 拨号计划。在列表视图中,选择您想要编辑并单击编辑UM 拨号计划编辑图标In the EAC, navigate to Unified Messaging > UM dial plans. In the list view, select the UM dial plan you want to edit and click EditEdit icon.

  2. 在“UM 拨号计划”**** 页上,在“UM 自动助理”**** 下,选择您希望添加分机或电话号的 UM 自动助理。On the UM Dial Plan page, under UM Auto Attendants, select the UM auto attendant you want to add extension or phone numbers to.

  3. 工具栏上,单击编辑编辑图标On the toolbar, click EditEdit icon.

  4. UM 自动助理页上>常规访问号码,在文本框中,, 输入您想要使用并单击添加的扩展或电话号码添加图标On the UM Auto Attendant page > General, under Access numbers, in the text box, enter the extension or phone number that you want to use and click AddAdd Icon.

  5. 单击“保存”**** 添加数字。Click Save to add the number.

使用命令行管理程序在 UM 自动助理上配置分机号码Use the Shell to configure an extension number on a UM auto attendant

本示例配置名为 UM 自动助理MyUMAutoAttendant与多个分机号。This example configures a UM auto attendant named MyUMAutoAttendant with multiple extension numbers.

Set-UMAutoAttendant -Identity MyUMAutoAttendant -PilotIdentifierList "12345, 72000, 75000"