选择的语言的自动助理Select the language for an auto attendant

您可以配置统一消息 (UM) 自动助理上设置的默认提示语言。在 UM 自动助理上可用的设置的语言,可以自动助理上配置的默认提示语言。在您的自动助理使用的默认系统提示时,这是呼叫者收听时的自动助理应答传入呼叫的语言。此语言设置影响仅在安装了运行 Microsoft Exchange 统一消息服务的邮箱服务器之后提供的默认系统提示。此设置不会影响的自动助理配置的自定义提示。可用的语言基于邮箱服务器安装的统一消息语言包。You can configure the default prompt language setting on a Unified Messaging (UM) auto attendant. The language setting available on a UM auto attendant enables you to configure the default prompt language on the auto attendant. When you're using the default system prompts for the auto attendant, this is the language that the caller hears when the auto attendant answers the incoming call. This language setting affects only the default system prompts that are provided after you have installed the Mailbox server that is running the Microsoft Exchange Unified Messaging service. This setting doesn't affect custom prompts that are configured on an auto attendant. The languages that are available are based on the Unified Messaging language packs that are installed on the Mailbox server.

创建每个自动助理最初将作为默认语言使用英语 (EN-US)。英语 (EN-US) 语言包安装在所有版本的 Microsoft Exchange Server 上的默认情况下,并且无法删除。如果您想要选择另一种语言,如德语 (DE-DE),首先必须从UM Exchange Server 语言包下载德语 UM 语言包.exe 文件并使用邮箱服务器上安装 UM 语言包UMLanguagePack.de de.exe 安装文件。安装 UM 语言包之后,您可以设置为在 UM 自动助理英语 (EN-US) 之外的其他语言的默认语言。Each auto attendant you create will initially use English (en-US) as the default language. The English (en-US) language pack is installed by default on all versions of Microsoft Exchange Server and can't be removed. If you want to select another language, for example, German (de-DE), you must first download the German UM language pack .exe file from Exchange Server UM Language Packs and install the UM language pack on the Mailbox server by using the UMLanguagePack.de-de.exe installation file. After you've installed the UM language pack, you can set the default language to a language other than English (en-US) on UM auto attendants.

在开始之前,您需要知道什么?What do you need to know before you begin?

  • 估计完成时间:小于 1 分钟。Estimated time to complete: Less than 1 minute.

  • 您需要执行此过程之前为其分配权限。若要查看所需的权限,请参阅Messaging Permissions主题中的"UM 自动助理"条目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

  • 在执行这些步骤之前,先确认已创建 UM 拨号计划。有关详细步骤,请参阅创建 UM 拨号计划Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 在执行这些步骤之前,先确认已创建 UM 自动助理。有关详细步骤,请参阅创建 UM 自动助理Before you perform these procedures, confirm that a UM auto attendant has been created. For detailed steps, see Create a UM auto attendant.

  • 若要了解可能适用于此主题中过程的键盘快捷键,请参阅 Exchange 管理中心内的键盘快捷键For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

遇到问题了吗?请在 Exchange 论坛中寻求帮助。 请访问以下论坛:Exchange ServerExchange OnlineExchange Online Protection。.Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您想执行什么操作?What do you want to do?

使用 EAC 配置默认语言设置Use the EAC to configure the default language setting

  1. 在 EAC 中,导航到统一消息 > UM 拨号计划In the EAC, navigate to Unified Messaging > UM dial plans.

  2. 在列表视图中,选择您想要修改的 UM 拨号计划,然后单击工具栏上的编辑编辑图标In the list view, select the UM dial plan you want to modify, and then on the toolbar, click EditEdit icon.

  3. UM 拨号计划页上的在UM 自动助理下,选择您想要更改,UM 自动助理,然后单击编辑编辑图标On the UM dial plan page, under UM Auto Attendants, select the UM auto attendant you want to change, and then click EditEdit icon.

  4. 常规页面,在自动的语音界面语言从下拉列表中选择所需的语言。On the General page, under Language for automated voice interface, select the required language from the drop-down list.

  5. 单击保存以接受所做的更改。Click Save to accept your changes.

使用命令行管理程序配置默认语言设置Use the Shell to configure the default language setting

此示例将 UM 自动助理 MyUMAutoAttendant 的默认语言设置为英语(英国)。This example sets the default language on the UM auto attendant MyUMAutoAttendant to English (Great Britain).

Set-UMAutoAttendant -Identity MyUMAutoAttendant -Language en-GB

此示例将 UM 自动助理 MyUMAutoAttendant 的默认语言设置为德语。This example sets the default language on the UM auto attendant MyUMAutoAttendant to German.

Set-UMAutoAttendant -Identity MyUMAutoAttendant -Language de-DE