Collect Azure Active Directory B2C logs with Application Insights

This article provides steps for collecting logs from Active Directory B2C (Azure AD B2C) so that you can diagnose problems with your custom policies. Application Insights provides a way to diagnose exceptions and visualize application performance issues. Azure AD B2C includes a feature for sending data to Application Insights.

The detailed activity logs described here should be enabled ONLY during the development of your custom policies.


Do not set the DeploymentMode to Developer in production environments. Logs collect all claims sent to and from identity providers. You as the developer assume responsibility for any personal data collected in your Application Insights logs. These detailed logs are collected only when the policy is placed in DEVELOPER MODE.

Set up Application Insights

If you don't already have one, create an instance of Application Insights in your subscription.

  1. Sign in to the Azure portal.
  2. Select the Directory + subscription filter in the top menu, and then select the directory that contains your Azure subscription (not your Azure AD B2C directory).
  3. Select Create a resource in the left-hand navigation menu.
  4. Search for and select Application Insights, then select Create.
  5. Complete the form, select Review + create, and then select Create.
  6. Once the deployment has been completed, select Go to resource.
  7. Under Configure in Application Insights menu, select Properties.
  8. Record the INSTRUMENTATION KEY for use in a later step.

Configure the custom policy

  1. Open the relying party (RP) file, for example SignUpOrSignin.xml.

  2. Add the following attributes to the <TrustFrameworkPolicy> element:

  3. If it doesn't already exist, add a <UserJourneyBehaviors> child node to the <RelyingParty> node. It must be located immediately after <DefaultUserJourney ReferenceId="UserJourney Id" from your extensions policy, or equivalent (for example:SignUpOrSigninWithAAD" />.

  4. Add the following node as a child of the <UserJourneyBehaviors> element. Make sure to replace {Your Application Insights Key} with the Application Insights Instrumentation Key that you recorded earlier.

    <JourneyInsights TelemetryEngine="ApplicationInsights" InstrumentationKey="{Your Application Insights Key}" DeveloperMode="true" ClientEnabled="false" ServerEnabled="true" TelemetryVersion="1.0.0" />
    • DeveloperMode="true" tells ApplicationInsights to expedite the telemetry through the processing pipeline. Good for development, but constrained at high volumes. In production, set the DeveloperMode to false.
    • ClientEnabled="true" sends the ApplicationInsights client-side script for tracking page view and client-side errors. You can view these in the browserTimings table in the Application Insights portal. By setting ClientEnabled= "true", you add Application Insights to your page script and you get timings of page loads and AJAX calls, counts, details of browser exceptions and AJAX failures, and user and session counts. This field is optional, and is set to false by default.
    • ServerEnabled="true" sends the existing UserJourneyRecorder JSON as a custom event to Application Insights.

    For example:

      <DefaultUserJourney ReferenceId="UserJourney ID from your extensions policy, or equivalent (for example: SignUpOrSigninWithAzureAD)" />
        <JourneyInsights TelemetryEngine="ApplicationInsights" InstrumentationKey="{Your Application Insights Key}" DeveloperMode="true" ClientEnabled="false" ServerEnabled="true" TelemetryVersion="1.0.0" />
  5. Upload the policy.

See the logs in Application Insights

There is a short delay, typically less than five minutes, before you can see new logs in Application Insights.

  1. Open the Application Insights resource that you created in the Azure portal.
  2. On the Overview page, select Logs.
  3. Open a new tab in Application Insights.

Here is a list of queries you can use to see the logs:

Query Description
traces See all of the logs generated by Azure AD B2C
traces | where timestamp > ago(1d) See all of the logs generated by Azure AD B2C for the last day

The entries may be long. Export to CSV for a closer look.

For more information about querying, see Overview of log queries in Azure Monitor.

Configure Application Insights in Production

To improve your production environment performance and better user experience, it's important to configure your policy to ignore messages that are unimportant. Use the following configuration to send only critical error messages to your Application Insights.

  1. Set the DeploymentMode attribute of the TrustFrameworkPolicy to Production.

    <TrustFrameworkPolicy xmlns:xsi="" xmlns:xsd="" xmlns="" PolicySchemaVersion=""
  2. Set the DeveloperMode of the JourneyInsights to false.

      <JourneyInsights TelemetryEngine="ApplicationInsights" InstrumentationKey="{Your Application Insights Key}" DeveloperMode="false" ClientEnabled="false" ServerEnabled="true" TelemetryVersion="1.0.0" />
  3. Upload and test your policy.

Next steps

The community has developed a user journey viewer to help identity developers. It reads from your Application Insights instance and provides a well-structured view of the user journey events. You obtain the source code and deploy it in your own solution.

The user journey player is not supported by Microsoft, and is made available strictly as-is.

You can find the version of the viewer that reads events from Application Insights on GitHub, here: