Region or SKU unavailable

This article describes how to resolve the issue of an Azure subscription not having access to a region or a VM SKU.

Symptoms

When deploying a virtual machine, you receive one of the following error messages:

Code: SkuNotAvailable
Message: The requested size for resource '<resource>' is currently not available in location 
'<location>' zones '<zone>' for subscription '<subscriptionID>'. Please try another size or 
deploy to a different location or zones. See https://aka.ms/azureskunotavailable for details.
Message: Your subscription doesn’t support virtual machine creation in <location>. Choose a 
different location. Supported locations are <list of locations>
Code: NotAvailableForSubscription
Message: This size is currently unavailable in this location for this subscription

When purchasing Reserved Virtual Machine Instances, you receive one of the following error messages:

Message: Your subscription doesn’t support virtual machine reservation in <location>. Choose a 
different location. Supported locations are: <list of locations>  
Message: This size is currently unavailable in this location for this subscription

When creating a support request to increase compute core quota, a region or a SKU family isn't available for selection.

Solution

We first recommend that you consider an alternative region or SKU that meets your business needs.

If you're unable to find a suitable region or SKU, create a Subscription management support request following these steps:

  1. From the Azure portal menu, select Help + support. Then select New support request.

  2. In Basics, for Issue type, select Subscription management.

  3. Select a Subscription and enter a brief description in Summary.

    Basics tab of New support request

  4. For Problem type, choose Select problem type.

  5. For Select problem type, choose an option, for instance, Unable to access my subscription or resource > My issue is not listed above. Select Save.

    Specify a problem for the request

  6. Select Next: Solutions to explore possible solutions. If necessary, select Next: Details to continue.

  7. Enter any additional information you can provide, along with your contact information.

  8. Select Review + create. After you verify your information, select Create to create the request.

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Learn more

Azure Support FAQ