Support for the commercial marketplace program in Partner Center
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Microsoft provides support for a wide variety of products and services. Finding the right support team is important to ensure an appropriate and timely response. Consider the following scenarios, which should help you route your query to the appropriate team:
If you're a publisher and have a question from a customer, ask your customer to request support using the support links in the Azure portal.
If you're a publisher and you detect a security issue with an application running on Azure, see How to log a security event support ticket. Publishers must report suspected security events, including security incidents and vulnerabilities of their Azure Marketplace software and service offerings, at the earliest opportunity.
If you're a publisher and have a question relating to your app or service, review the following support options.
To review your open and closed tickets, sign in to Partner Center with your work account.
In the top menu, select the Help icon (?).
In the side-panel that appears, select View my support requests.
Your support tickets are shown under My support requests.
Additional resources
Do you have questions about getting started as a Microsoft commercial marketplace publisher? Here's a list of support options for the commercial marketplace. In addition to the following resources, you can also get many of your questions answered in the Marketplace channel of C+AI Community Forum.
The Microsoft commercial marketplace is a catalog of cloud applications and services that contains offerings from Microsoft and thousands of partners. In this learning path, you'll be introduced to concepts that will help your organization get ready to sell your cloud products and services through the commercial marketplace.
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