Simplified Help and Support experience

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Get unblocked using the new unified Help and Support experience that brings together our breadth of tools and links when assistance is needed. Users will now find links to self-help content and documentation, commonly requested troubleshooting information to self-diagnose or hand over to Support, seek advice from the community, or post new ideas. Administrators can configure a single support email address for the customer's organization that allows any user to contact their IT administrator or supporting partner to receive support.

Concept design for the new in-app Help and Support screen showing a number of links for self-help, giving feedback, troubleshooting issues or contacting support

Try it now

As an administrator, you can configure the support email address by signing in to your online environment at https://businesscentral.dynamics.com/?page=9165.

Tell us what you think

Help us improve Dynamics 365 Business Central by discussing ideas, providing suggestions, and giving feedback. Use the Business Central forum at https://aka.ms/businesscentralideas.