Resource work hours extensibility

Important

This content is archived and is not being updated. For the latest documentation, go to New and upcoming features in Field Service. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview Early access General availability
Users by admins, makers, or analysts - - Oct 1, 2021

Business value

Many customers choose to create custom applications to manage work hours calendars. Having a programmatic way to create and update work hours calendars will make it easier to include these capabilities in their experiences. Additionally, it will also let customers and partners build integrations with applications such as Dynamics 365 Finance and Supply Chain Management, and maintain the same work hours for their resources across multiple different systems.

Feature details

With the new resource work hours extensibility, you can use APIs to:

  • Update a resource's work hours. For example, a resource works 9 AM to 5 PM, Monday through Friday; these hours can be changed to 10 AM to 4 PM with a 1-hour of break at 1 PM on only Mondays and Wednesdays.
  • Delete a resource's work hours. For example, a resource has a day off planned for next Monday, but as the resource's plan change, they can delete the time off.

Thank you for your idea

Thank you for submitting this idea. We listened to your idea, along with comments and votes, to help us decide what to add to our product roadmap.

See also

Edit work hour calendars by using APIs (docs)