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Microsoft provides guidance on migrating your Dynamics CRM (on-premises) database to Dynamics 365 and Microsoft Dataverse. We provide guidance in the form of tools and documentation and by performing configuration tasks where applicable and feasible. This is available for all eligible customers with supported versions of Dynamics CRM.
Partners and customers can nominate for the migration services for on-premises to online (OP2OL) through the self-serve tool.
Detailed recommended steps about the tool and program can be found at Dynamics CRM to Dynamics 365 online migration process overview.
Note
Currently, the OP2OL migration services support Dynamics CRM 2016 (on-premises) and later versions.
Training
Module
Migrate on-premises data to Dynamics 365 Business Central - Training
Are you looking to move to the cloud and easily migrate to Business Central online? This module covers how you can use the built-in migration tools to migrate data to Business Central online from specific product versions.
Certification
Microsoft Certified: Dynamics 365 Fundamentals (CRM) - Certifications
Demonstrate fundamental knowledge about the customer engagement capabilities of Microsoft Dynamics 365.