Candidates for this exam are Dynamics 365 functional consultants with sales expertise. Candidates are responsible for implementing solutions that support a sales life cycle to run efficiently and effectively to meet revenue targets, business strategies, and company objectives.
Candidates are responsible for configuring and expanding the core functionality of Leads, Contacts, Accounts, Opportunities, and supporting entities to map to the sales processes in place at the company. They identify opportunities to use Power Apps for mobile applications, Microsoft Flow for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the "lead to cash journey."
Candidates must have strong business knowledge and preferably first-person experience in the sales world in one or more sales roles.