Top support solutions for Surface devices

Microsoft regularly releases both updates and solutions for Surface devices. To ensure your devices can receive future updates, including security updates, it's important to keep your Surface devices updated. For a complete listing of the update history, see Surface update history and Install Surface and Windows updates.

These are the top Microsoft Support solutions for common issues experienced when using Surface devices in an enterprise.

Screen cracked or scratched issues

Device cover or keyboard issues

Device won't wake from sleep or hibernation issues

Other common issues