Solve problems in real time with Dynamics 365 Remote Assist

  • 1 hr 28 min
  • Learning Path
  • 2 Modules

At a glance

Empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, HoloLens 2, Android, or iOS devices. This Learning Path starts with an introduction to Remote Assist and then moves into integrating Remote Assist with Dynamics 365 Field Service.

This learning path helps prepare you for Exam MB-240: Microsoft Dynamics 365 Field Service Functional Consultant.

Prerequisites

  • A basic understanding of Dynamics 365 Field Service.
Start

Modules in this learning path

Get started with making Remote Assist calls
  • 58 min
  • Module
  • 7 Units

Learn about the features of Remote Assist and how it can help technicians solve issues quickly.

Start

Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
  • 30 min
  • Module
  • 7 Units

Organizations that use Dynamics 365 Field Service to manage work orders can also enable their technicians to make remote assist calls in context of work orders.