取消分配用户许可证Unassign licenses from users

您可以在"活动用户"页面或"许可证"页面上取消分配用户 许可证You can unassign licenses from users on either the Active users page, or on the Licenses page. 使用的方法取决于是希望取消分配特定用户的产品许可证,还是从特定产品取消分配用户许可证。The method you use depends on whether you want to unassign product licenses from specific users or unassign users licenses from a specific product.

备注

作为管理员,你无法分配或取消分配组织中用户购买的自助购买订阅的许可证。As an admin, you can't assign or unassign licenses for a self-service purchase subscription bought by a user in your organization. 你可以 接管自助服务购买订阅,然后分配或取消分配许可证。You can take over a self-service purchase subscription, and then assign or unassign licenses.

准备工作Before you begin

使用"许可证"页取消分配许可证Use the Licenses page to unassign licenses

使用"许可证 " 页取消分配许可证时,最多为 20 个用户取消分配特定产品的许可证。When you use the Licenses page to unassign licenses, you unassign licenses for a specific product for up to 20 users.

  1. 在管理中心,转到“计费”>“许可证”页面。In the admin center, go to the Billing > Licenses page.
  1. 在管理 中心中,转到"帐单 > ""许可证" 页面。In the admin center, go to the Billing > Licenses page.
  1. 在管理 中心中,转到"帐单 > ""许可证" 页面。In the admin center, go to the Billing > Licenses page.
  1. 选择要取消分配许可证的产品。Select the product for which you want to unassign licenses.
  2. 选择要取消分配许可证的用户。Select the users for which you want to unassign licenses.
  3. 选择 "取消分配许可证"。Select Unassign licenses.
  4. 在"取消分配许可证" 框中,选择"取消分配"。In the Unassign licenses box, select Unassign.

使用"活动用户"页取消分配许可证Use the Active users page to unassign licenses

使用"活动 用户" 页取消分配许可证时,将取消为用户分配产品许可证。When you use the Active users page to unassign licenses, you unassign product licenses from users.

取消分配来自一个用户的许可证Unassign licenses from one user

  1. 在管理中心,转到“用户”>“活动用户”页面。In the admin center, go to the Users > Active users page.
  1. 在管理 中心中,转到"计费 > 活动用户" 页面。In the admin center, go to the Billing > Active users page.
  1. 在管理 中心中,转到"计费 > 活动用户" 页面。In the admin center, go to the Billing > Active users page.
  1. 选择要取消分配许可证的用户的行。Select the row of the user that you want to unassign a license for.
  2. 在右侧窗格,选择“许可证和应用”。In the right pane, select Licenses and Apps.
  3. 展开"许可证"部分,清除要取消分配的许可证的框,然后选择"保存 更改"。Expand the Licenses section, clear the boxes for the licenses that you want to unassign, then select Save changes.

取消分配多个用户的许可证Unassign licenses from multiple users

  1. 在管理中心,转到“用户”>“活动用户”页面。In the admin center, go to the Users > Active users page.
  1. 在管理 中心中,转到"计费 > 活动用户" 页面。In the admin center, go to the Billing > Active users page.
  1. 在管理 中心中,转到"计费 > 活动用户" 页面。In the admin center, go to the Billing > Active users page.
  1. 选择要取消分配许可证的用户姓名旁边的圆圈。Select the circles next to the names of the users that you want to unassign licenses for.
  2. 在顶部选择“更多选项(...)”,然后选择“管理产品许可证”。At the top, select More options (...), then select Manage product licenses.
  3. 在“管理产品许可证”窗格中,选择“替换现有产品许可证分配”>“下一步”。In the Manage product licenses pane, select Replace existing product license assignments > Next.
  4. 在"替换现有产品"窗格的底部,选中"从所选用户删除所有产品许可证"复选框,然后选择"替换"" > 关闭"。At the bottom of the Replace existing products pane, select the Remove all product licenses from the selected users check box, then select Replace > Close.

删除用户许可证时,用户数据会发生什么情况?What happens to a user's data when you remove their license?

  • 从用户删除许可证后,与该帐户关联的数据将存储 30 天。When a license is removed from a user, data that is associated with that account is held for 30 days. 30 天宽限期后,数据将被删除且无法恢复。After the 30-day grace period, the data is deleted and can't be recovered.
  • 除非从 Microsoft 365 管理中心删除用户,或者通过 Active Directory 同步删除用户,否则不会删除保存在 OneDrive for Business 中的文件。Files saved in OneDrive for Business aren't deleted unless the user is deleted from the Microsoft 365 admin center or is removed through Active Directory synchronization. 有关详细信息,请参阅 OneDrive 保留和删除For more information, see OneDrive retention and deletion.
  • 删除许可证后,用户邮箱将不再可用电子数据展示工具(如内容搜索或高级电子数据展示)进行搜索。When the license is removed, the user's mailbox is no longer searchable by using an eDiscovery tool such as Content Search or Advanced eDiscovery. 有关详细信息,请参阅 Microsoft 365中的内容搜索中的"搜索断开连接或已取消许可的邮箱"。For more information, see "Searching disconnected or de-licensed mailboxes" in Content Search in Microsoft 365.
  • 如果您有企业版订阅(如 Office 365 企业版 E3),Exchange Online 允许您使用非活动邮箱保留已删除用户帐户的 邮箱数据If you have an Enterprise subscription, like Office 365 Enterprise E3, Exchange Online lets you preserve the mailbox data of a deleted user account by using inactive mailboxes. 有关详细信息,请参阅在 Exchange Online 创建和管理非活动邮箱For more information, see Create and manage inactive mailboxes in Exchange Online.
  • 若要了解如何在删除用户的许可证后阻止用户访问 Microsoft 365 数据,以及如何在以后获取对数据的访问权限,请参阅删除 以前的员工To learn how to block a user's access to Microsoft 365 data after their license is removed, and how to get access to the data afterwards, see Remove a former employee.
  • 如果删除用户的许可证,但他们仍安装了 Office 应用,则当他们使用 Office 应用时,会看到 Office 中出现未授权产品和激活错误。If you remove a user's license and they still have Office apps installed, they see Unlicensed Product and activation errors in Office when they use Office apps.

后续步骤Next steps

如果你不打算将未使用的许可证重新分配给其他用户,请考虑从订阅中删除许可证,这样你无需支付超过你需要的许可证。If you’re not going to reassign the unused licenses to other users, consider removing the licenses from your subscription so that you’re not paying for more licenses than you need.

从订阅中删除许可证 ( 文章) Remove licenses from your subscription (article)
向用户分配许可证Assign licenses to users (article)</span> 了解 Microsoft 365 商业版 订阅和许可证 (文章) Understand subscriptions and licenses in Microsoft 365 for business (article)