將早期採用者上線至 Microsoft TeamsOnboard early adopters to Microsoft Teams

邀請使用者加入 TeamsInvite users to Teams

使用您所建立之團隊的名稱和描述,傳送歡迎電子郵件給使用者,並邀請他們加入 Teams 中的交談。Send a welcome email to users with the names and descriptions of the teams you created and invite them to join the conversations in Teams. 請務必在電子郵件中包含下列連結,讓他們知道在何處取得 Teams 用戶端、訓練及支援:Be sure to include the following links in the email so they know where to get Teams clients, training, and support:

例如,針對「認識 Teams」團隊,您可能會想要以如下方式開始您的電子郵件:For example, for the "Get to know Teams" team, you might want to start your email like this:

Welcome to Microsoft Teams for <insert_company_name>. Teams is a chat-based workspace that brings together chat, files, people, and tools in one place. 

We created a team called "Get to know Teams" to get you started. Use it to experiment, ask questions, and discover the possibilities of Teams. 

To join, click <link to the team>.

在使用者初次加入時與使用者互動。Engage with users when they first join. 在 Teams 中張貼歡迎使用訊息,並在頻道中開始聊天。Post a welcome message in Teams and start a chat in a channel. 這麼做即可定調,並鼓勵使用者切換到 Teams。Doing this sets the tone and encourages users to make the switch to Teams. 在歡迎訊息中,請包含您在電子郵件中傳送的相同連結,讓使用者知道從何處取得 Teams,以及讓使用者快速上手的任何其他的實用資訊。In the welcome message, include the same links you sent in email so users know where to get Teams as well as any other helpful information to get users up and running quickly. 與使用者連絡,確保他們知道如何下載、安裝及登入 Teams,使得他們能夠開始聊天、共用檔案,以及彼此共同作業。Touch base with users to ensure they know how to download, install, and sign in to Teams so they can start chatting, sharing files, and collaborating with each other.

取得 Teams 用戶端Get Teams clients

Teams 有適用於桌面 (Windows 和 Mac)、Web 和行動裝置 (iOS 和 Android) 的用戶端。Teams has clients for desktop (Windows and Mac), web, and mobile (iOS and Android). 建議使用者安裝桌面和行動用戶端,以獲得 Teams 的最佳體驗。We recommend users install the desktop and mobile clients to have the best experience with Teams.

跳至:Windows 版 Teams | Mac 版 Teams | 網頁瀏覽器適用的 Teams | iOS 版 Teams | Android 版 TeamsJump to: Teams for Windows | Teams for Mac | Teams for web browsers | Teams for iOS | Teams for Android

桌面用戶端Desktop client

Teams 桌面用戶端為 Windows 和 Mac 使用者提供最佳的整體體驗。The Teams desktop client gives Windows and Mac users the best overall experience. 若要深入了解,請參閱取得 Teams 用戶端 (桌面用戶端)Microsoft Teams 應用程式的硬體需求To learn more, see Get clients for Teams (Desktop client) and Hardware requirements for the Microsoft Teams app.

注意

如果您是系統管理員,可以選擇將安裝檔案發佈到組織中電腦的方法,例如 Microsoft Endpoint Configuration Manager (Windows) 或 Jamf Pro (macOS)。As an admin, you can choose the method to distribute the installation files to computers in your organization, such as Microsoft Endpoint Configuration Manager (Windows) or Jamf Pro (macOS).

Windows 版 TeamsTeams for Windows

安裝 Windows 桌面用戶端的最簡單方法是:The easiest way to install the Windows desktop client is to:

  1. https://teams.microsoft.com/downloads 下載 Windows 桌面用戶端。Download the Windows desktop client from https://teams.microsoft.com/downloads.
  2. 執行安裝程式 (不需要系統管理員權限)。Run the installer (doesn't require admin permissions).
  3. 安裝完成後啟動 Teams。Start Teams after installation completes.

注意

之後,當您考慮在組織中更正式且大量推出 Teams 時,請參閱 Teams 的 Windows 桌面用戶端影片,了解如何規劃及部署。Later, when you're considering a more formal, mass rollout of Teams across your organization, check out the Teams Windows desktop client video to learn how to plan for and deploy it.

Mac 版 TeamsTeams for Mac

安裝 Mac 桌面用戶端的最簡單方法是:The easiest way to install the Mac desktop client is to:

  1. https://teams.microsoft.com/downloads 下載 Mac 桌面用戶端。Download the Mac desktop client from https://teams.microsoft.com/downloads.
  2. 執行安裝程式 (需要系統管理員權限)。Run the installer (requires admin permissions).
  3. 安裝完成後啟動 Teams。Start Teams after installation completes.

Web 用戶端Web client

Teams 提供功能豐富的 Web 用戶端,https://teams.microsoft.com,可支援多種瀏覽器。Teams provides a feature-rich web client, https://teams.microsoft.com, that supports a variety of browsers.

Teams 完全支援以下網際網路瀏覽器,但通話和會議例外。Teams fully supports the following Internet browsers, with noted exceptions for calling and meetings. 此表格適用於在桌上型電腦執行的作業系統。This table applies to operating systems running on desktop computers.

瀏覽器Browser 通話 - 音訊、視訊和共用Calling - audio, video, and sharing 會議 - 音訊、視訊和共用1 2 3Meetings - audio, video, and sharing1 2 3
Internet Explorer 11Internet Explorer 11 不支援Not supported 只在會議包含 PSTN 座標時,才支援會議。Meetings are supported only if the meeting includes PSTN coordinates. 若要在沒有 PSTN 座標的 IE11 上出席會議,使用者必須下載 Teams 桌面用戶端。To attend a meeting on IE11 without PSTN coordinates, users must download the Teams desktop client.

視訊:不支援Video: Not supported

共用:僅限傳入共用 (非傳出)  Sharing: Incoming sharing only (no outgoing) 

自 2021 年 8 月 17 日起,Microsoft 365 應用程式和服務將不支援 Internet Explorer 11 (自 2020 年 11 月 30 日起,Microsoft Teams 將更早不支援 Internet Explorer 11)。Microsoft 365 apps and services will not support Internet Explorer 11 starting August 17, 2021 (Microsoft Teams will not support Internet Explorer 11 earlier, starting November 30, 2020). 深入了解Learn more. 請注意,Internet Explorer 11 仍然是受支援的瀏覽器。Please note that Internet Explorer 11 will remain a supported browser. Internet Explorer 11 是 Windows 作業系統的元件,並遵循安裝該其所在產品的生命週期原則Internet Explorer 11 is a component of the Windows operating system and follows the Lifecycle Policy for the product on which it is installed.
Microsoft Edge、RS2 或更新版本Microsoft Edge, RS2 or later 完全支援,傳出共用4 除外Fully supported, except no outgoing sharing4 完全支援,傳出共用除外Fully supported, except no outgoing sharing
Microsoft Edge (Chromium 型) 最新版本加上兩個先前的版本Microsoft Edge (Chromium-based), the latest version plus two previous versions 完全支援Fully supported 完全支援Fully supported
Google Chrome 最新版本加上兩個先前的版本Google Chrome, the latest version plus two previous versions 完全支援Fully supported 完全支援Fully supported

在沒有任何外掛程式或擴充的 Chrome 版本 72 或更新版本上支援共用。Sharing is supported without any plug-ins or extensions on Chrome version 72 or later.
Safari 13+Safari 13+ 不支援一對一通話。1:1 calls not supported. 支援全音訊的群組通話。Group calls supported with full audio support.

視訊:僅限傳入Video: Incoming only

共用:僅限傳入共用 (非傳出)Sharing: Incoming sharing only (no outgoing) 
支援完整音訊的會議。Meetings are supported with full audio support.

視訊:僅限傳入Video: Incoming only

共用:僅限傳入共用 (非傳出)Sharing: Incoming sharing only (no outgoing) 
Firefox 最新版本加上兩個先前的版本Firefox, the latest version plus two previous versions 不支援Not supported 只在會議包含 PSTN 座標時,才支援會議。Meetings are supported only if the meeting includes PSTN coordinates. 若要在沒有 PSTN 座標的 Firefox 上出席會議,使用者必須下載 Teams 桌面用戶端。To attend a meeting on Firefox without PSTN coordinates, users must download the Teams desktop client.

視訊:不支援Video: Not supported

共用:僅限傳入共用 (非傳出)Sharing: Incoming sharing only (no outgoing) 
Safari 13 之前的版本Safari versions before 13 不支援Not supported 只在會議包含 PSTN 座標時,才支援會議。Meetings are supported only if the meeting includes PSTN coordinates. 若要在沒有 PSTN 座標的 Safari 上出席會議,使用者必須下載 Teams 桌面用戶端。To attend a meeting on Safari without PSTN coordinates, users must download the Teams desktop client.

視訊:不支援Video: Not supported

共用:僅限傳入共用 (非傳出)Sharing: Incoming sharing only (no outgoing)

在預覽版的版本高於 11.1 時,Safari 就會啟用。Safari is enabled on versions higher than 11.1 in preview. 但是在預覽版中,Safari 的智慧型追蹤防護有已知問題While in preview, there are known issues with Safari's Intelligent Tracking Prevention.

1 若要在共用期間提供和控制共用內容,雙方都必須使用 Teams 電腦版用戶端。1 To give and take control of shared content during sharing, both parties must be using the Teams desktop client. 當任一方執行瀏覽器中的 Teams 時,則不支援控制。Control isn't supported when either party is running Teams in a browser. 這是我們正計畫修正的技術限制所造成。This is due to a technical limitation that we're planning to fix.

2 當您在瀏覽器中執行 Teams 時,無法模糊背景。2 Blur my background isn't available when you run Teams in a browser. 這項功能只適用於 Teams 傳統型用戶端。This feature is only available in the Teams desktop client.

3 在瀏覽器上進行的 Teams 會議僅限於作用中講者的單一傳入視訊摘要。3 Teams meetings on browsers are limited to a single incoming video feed of active speaker.

4 Edge RS2 或更新版本不支援透過 HTTP proxy 傳送即時音訊和影片流量。4 Edge RS2 or later doesn't support sending real-time audio and video traffic through HTTP proxies.

注意

只要作業系統可以執行支援的瀏覽器,就能在桌上型電腦支援 Teams。As long as an operating system can run the supported browser, Teams is supported on desktop computers. 例如,在 Linux 作業系統上執行 Firefox,即為使用 Teams 的一個選項。For example, running Firefox on the Linux operating system is an option for using Teams.

針對行動裝置作業系統,我們建議您執行可從 Android 和 iOS 商店取得的 Teams 應用程式。For mobile operating systems, we recommend that you run the Teams app, available from the Android and iOS stores. 支援在行動裝置作業系統上執行 Teams,但許多功能無法使用。Running Teams in a mobile operating system is supported, but many features are unavailable.

行動用戶端Mobile client

iOS 和 Android 的 Teams 行動用戶端讓使用者隨時隨地都能保持連線且具生產力。The Teams mobile clients for iOS and Android keep users connected and productive when on-the-go. 若要深入了解,請參閱取得 Teams 用戶端 (行動用戶端)To learn more, see Get clients for Teams (Mobile clients).

iOS 版 TeamsTeams for iOS

執行 iOS 10.0 或更新版本的使用者可以從 Apple App Store 下載 Teams 行動應用程式,並立即開始使用。Users running iOS 10.0 or later can download the Teams mobile app from the Apple App Store and get started right away.

Android 版 TeamsTeams for Android

執行 Android 4.4 或更新版本的使用者可以從 Google Play 商店下載 Teams 行動應用程式,並立即開始使用。Users running Android 4.4 or later can download the Teams mobile app from the Google Play Store and get started right away.

推動初步採用Drive initial adoption

務必鼓勵您的早期採用者積極地使用 Teams 來提升新的共同作業體驗,並開發 Teams 擁護者。It's important to encourage your early adopters to actively use Teams to promote new collaboration experiences and develop Teams champions. 建議您使用您所建立的「認識 Teams」團隊中的「我該如何」頻道,來與您的使用者分享指導方針,進而協助推動採用。We recommend using the "How do I" channel in the "Get to know Teams" team you created to share guidance with your users to help drive adoption.

如需為組織推動 Teams 採用的相關詳細指導方針,請參閱採用 TeamsFor detailed guidance on driving Teams adoption for your organization, see Adopt Teams.

後續步驟Next steps

移至監視使用情況和意見反應Go to Monitor usage and feedback.