KB5003217 OS settings cannot be opened

TRON_1994 26 Reputation points
2021-05-25T08:46:56.447+00:00

Win 10 LTSC 1809, update to this KB5003217, the setting cannot be opened, it will cause a crash. remove this KB5003217, the setting can be opened and used normally, is there any abnormality in this KB file??, or there are other ways to eliminate it?

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Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Teemo Tang 11,336 Reputation points
    2021-05-26T06:18:14.973+00:00

    I check the May 20, 2021-KB5003217 (OS Build 17763.1971) Preview website, KB article doesn’t mentioned settings app crash or hand issue.
    https://support.microsoft.com/en-us/topic/may-20-2021-kb5003217-os-build-17763-1971-preview-08687c95-0740-421b-a205-54aa2c716b46
    Maybe this KB has some compatibility issue on your software, try to clean boot computer to check result.
    Also, you could switch to another user account for test.

    If issue still exits, uninstall KB5003217 and wait for the next update.

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    2 people found this answer helpful.

21 additional answers

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  1. Kapil Arya 7,596 Reputation points MVP
    2021-05-26T06:22:27.003+00:00

    Hello,

    Try running wsreset.exe command and see if this fix Settings app issue.

    If issue still persists, re-register Settings app:

    1. Open administrative Windows PowerShell.
    2. In PowerShell window, type/paste following cmdlet and press Enter key: Get-AppXPackage -AllUsers -Name windows.immersivecontrolpanel | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}
    3. Let the command complete.

    Let us know if this helps!

    1 person found this answer helpful.

  2. Michel van Wees 6 Reputation points
    2021-05-26T11:01:47.843+00:00

    Hi,

    I have the same problem. The problem is solved after uninstalling KB5003217 and is back again when reinstalling this update.

    Just now I figured out that the problem only exist when Dutch (nl-NL) is the selected user language.
    When I change the language to fr-FR, en-EN or de-DE there is no problem. It seems the problem is language pack related.

    Anyone got more ideas?

    Kind regards,
    Michel

    1 person found this answer helpful.

  3. PCFIX.se 6 Reputation points
    2021-05-28T11:18:25.277+00:00

    @Kinjo @David Schiebaan @rindertb @kms-ms-blk-act-feeling

    Hello.

    I made A .CMD script that might solve this. I don't know if the foldername "89a3f17ee83205dcee4e8b2100a0b91f" is connected to Swedish locale. Please give feedback if you are able. However, feel free to try it out AT YOUR OWN RISK! It is full of dirt hardcoded hacks but it works for me and my friends. I'm using NTFS folder permissions to block the update from further installations. Might improve it later on.

    30/5: Update. Made blocking dynamic (searches for the 5003217 cab file and then uses NTFS permissions to block the folder where 5003217 cab update file is present, which prevents the update from installing). Should work on more systems now. Please run script as admin and try if it works now. As before; USE AT YOUR OWN RISK! (works on several computres running LTSC here)

    title NowhereElse.se Fix 4 NoOne-PC [2021] By John  
    color 2  
    SETLOCAL  
    C:  
    cd %windir%\SoftwareDistribution\Download  
    if exist 89a3f17ee83205dcee4e8b2100a0b91f takeown /D Y /R /F 89a3f17ee83205dcee4e8b2100a0b91f & icacls 89a3f17ee83205dcee4e8b2100a0b91f /T /Q /C /RESET  
    FOR /F "usebackq tokens=1" %%i IN (`DIR /S/B *5003217-x64*.cab*` ) DO ( cd %%i\.. )  
    if exist *5003217-x64*.cab* takeown /D Y /R /F "%cd%"  
    if exist *5003217-x64*.cab* icacls "%cd%" /T /Q /C /RESET  
    if exist 89a3f17ee83205dcee4e8b2100a0b91f cd 89a3f17ee83205dcee4e8b2100a0b91f  
    echo off  
    color f2  
    cls  
    echo Please wait... This may take a little more than a few minutes.  
    dism /Online /Remove-Package /PackageName:Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.1971.1.8 /quiet /norestart  
    cls  
    wmic qfe | find "5003217"  
    if not errorlevel = 1 cls & echo Please uninstall the problematic update. & start "" /wait wusa /uninstall /kb:5003217 /norestart  
    echo C:>"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\n1pcfix.cmd"  
    echo cd "%cd%">>"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\n1pcfix.cmd"  
    echo wmic qfe ^| find "5003217">>"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\n1pcfix.cmd"  
    echo if not errorlevel = 1 echo off ^& cls ^& echo Sorry. KB5003217 seems to still exist. Try again. ^& pause ^& goto e>>"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\n1pcfix.cmd"  
    echo if not exist *5003217-x64*.cab* goto f>>"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\n1pcfix.cmd"  
    echo if exist *5003217-x64*.cab* rd /s /q Metadata>>"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\n1pcfix.cmd"  
    echo if exist *5003217-x64*.cab* del /f /q *.* ^& echo blocked ^>n1fix.blk >>"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\n1pcfix.cmd"  
    echo if exist n1fix.blk icacls "%%cd%%" /inheritance:r >>"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\n1pcfix.cmd"  
    echo :f>>"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\n1pcfix.cmd"  
    echo cd "C:\Windows\SoftwareDistribution\Download">>"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\n1pcfix.cmd"  
    echo if not exist 89a3f17ee83205dcee4e8b2100a0b91f md 89a3f17ee83205dcee4e8b2100a0b91f>>"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\n1pcfix.cmd"  
    echo if exist "%windir%\SoftwareDistribution\Download\89a3f17ee83205dcee4e8b2100a0b91f" icacls "%windir%\SoftwareDistribution\Download\89a3f17ee83205dcee4e8b2100a0b91f" /inheritance:r >>"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\\n1pcfix.cmd"  
    echo :e>>"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\n1pcfix.cmd"  
    echo del /f /q "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\n1pcfix.cmd">>"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\n1pcfix.cmd"  
    shutdown /r /f /t 3  
    
    1 person found this answer helpful.

  4. boop 6 Reputation points
    2021-05-30T18:57:14.243+00:00

    After reading through comments, seems like the solutions as of now are:

    • Change your display language to US english:
      1. Open PowerShell
      2. Type in Set-WinUILanguageOverride en-US
      3. (Optional) If your clock's format now looks weird, enter Set-Culture ES-es, the ES-es part being your preferred language format (if you don't know your tag, see what entering (Get-WinUserLanguageList).LanguageTag shows first)
      4. Sign out and back in to apply. Now wait for Microsoft's fix -_-
      5. To undo, simply open PowerShell and enter Set-WinUILanguageOverride (or change it manually in settings), then sign out and back in.
    • OR Manually remove the KB5003217 update. Either follow steps in https://www.makeuseof.com/manually-uninstall-windows-10-updates/, or simply open an elevated PowerShell and enter wusa /uninstall /kb:5003217. Unfortunately, next Windows Update is going to install this update again. To prevent this, you can follow PCFIX.se's answer.

    I'd recommend using 1st solution as it's faster, doesn't need admin rights and is not gonna undo itself.

    1 person found this answer helpful.
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