KB5003217 OS settings cannot be opened

TRON_1994 26 Reputation points
2021-05-25T08:46:56.447+00:00

Win 10 LTSC 1809, update to this KB5003217, the setting cannot be opened, it will cause a crash. remove this KB5003217, the setting can be opened and used normally, is there any abnormality in this KB file??, or there are other ways to eliminate it?

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
2,274 questions
Accepted answer
  1. Teemo Tang 11,346 Reputation points
    2021-05-26T06:18:14.973+00:00

    I check the May 20, 2021-KB5003217 (OS Build 17763.1971) Preview website, KB article doesn’t mentioned settings app crash or hand issue.
    https://support.microsoft.com/en-us/topic/may-20-2021-kb5003217-os-build-17763-1971-preview-08687c95-0740-421b-a205-54aa2c716b46
    Maybe this KB has some compatibility issue on your software, try to clean boot computer to check result.
    Also, you could switch to another user account for test.

    If issue still exits, uninstall KB5003217 and wait for the next update.

    -------------------------------------------------------------------------------------

    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    2 people found this answer helpful.

21 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. MA 11 Reputation points
    2021-06-02T07:02:31.663+00:00

    Anything new? Is Microsoft planning to correct this or will let us with a corrupt system in our enterprises?

    1 person found this answer helpful.
  2. MA 11 Reputation points
    2021-05-26T11:34:07.127+00:00

    Hi,

    Same here. We use spanish es-ES languaje. Also tried with a clean install of LTSC, same behaviour. It only gets repaired after uninstalling KB5003217.
    I hope Microsoft will solve this for the next update tuesday.

  3. rindertb 6 Reputation points
    2021-05-26T16:52:15.607+00:00

    Am I glad I found this!

    Having the same issue as you all, PLUS my printers are unusable and all greyed out in printers ... Recognize this as well, anyone?

  4. Lucas Marques 1 Reputation point
    2021-05-26T21:27:51.09+00:00

    Same thing here! It happened after updating windows with KB5003217. Brazilian Portuguese language.

    Right now I'm trying to uninstall just to see if it works.

    Looking forward to grab an LTSC updated msdn iso with this integrated (17763.1971). If anyone has access to it, could please make a clean install and see if the problem still remains?

    Best regards.

    Lucas