KB5003217 OS settings cannot be opened

Question

Win 10 LTSC 1809, update to this KB5003217, the setting cannot be opened, it will cause a crash. remove this KB5003217, the setting can be opened and used normally, is there any abnormality in this KB file??, or there are other ways to eliminate it?

Answer 1

I check the May 20, 2021-KB5003217 (OS Build 17763.1971) Preview website, KB article doesn’t mentioned settings app crash or hand issue.
https://support.microsoft.com/en-us/topic/may-20-2021-kb5003217-os-build-17763-1971-preview-08687c95-0740-421b-a205-54aa2c716b46
Maybe this KB has some compatibility issue on your software, try to clean boot computer to check result.
Also, you could switch to another user account for test.

If issue still exits, uninstall KB5003217 and wait for the next update.

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Answer 2

The KB5003646 corrects the problema!
Although Microsoft´s behaviour is not correct with its clients, he should have announced that he would correct it on the next update, os update the known errors section on the KB page, so the enterprises could apply a temp soluction instead of more critical workarounds.