Events
Apr 9, 3 PM - Apr 10, 12 PM
Code the Future with AI and connect with Java peers and experts at JDConf 2025.
Register NowMicrosoft Entra single sign-on (SSO) integration with Creatio
In this article, you learn how to integrate Creatio with Microsoft Entra ID. When you integrate Creatio with Microsoft Entra ID, you can:
- Control in Microsoft Entra ID who has access to Creatio.
- Enable your users to be automatically signed-in to Creatio with their Microsoft Entra accounts.
- Manage your accounts in one central location.
The scenario outlined in this article assumes that you already have the following prerequisites:
- A Microsoft Entra user account with an active subscription. If you don't already have one, you can Create an account for free.
- One of the following roles:
- Creatio single sign-on (SSO) enabled subscription.
In this article, you configure and test Microsoft Entra SSO in a test environment.
- Creatio supports SP and IDP initiated SSO.
To configure the integration of Creatio into Microsoft Entra ID, you need to add Creatio from the gallery to your list of managed SaaS apps.
- Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
- Browse to Identity > Applications > Enterprise applications > New application.
- In the Add from the gallery section, type Creatio in the search box.
- Select Creatio from results panel and then add the app. Wait a few seconds while the app is added to your tenant.
Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, and walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.
Configure and test Microsoft Entra SSO with Creatio using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in Creatio.
To configure and test Microsoft Entra SSO with Creatio, perform the following steps:
- Configure Microsoft Entra SSO - to enable your users to use this feature.
- Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with B.Simon.
- Assign the Microsoft Entra test user - to enable B.Simon to use Microsoft Entra single sign-on.
- Configure Creatio SSO - to configure the single sign-on settings on application side.
- Create Creatio test user - to have a counterpart of B.Simon in Creatio that's linked to the Microsoft Entra representation of user.
- Test SSO - to verify whether the configuration works.
Follow these steps to enable Microsoft Entra SSO.
Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
Browse to Identity > Applications > Enterprise applications > Creatio > Single sign-on.
On the Select a single sign-on method page, select SAML.
On the Set up single sign-on with SAML page, select the pencil icon for Basic SAML Configuration to edit the settings.
On the Basic SAML Configuration section, if you wish to configure the application in IDP initiated mode, perform the following steps:
a. In the Identifier text box, type a URL using one of the following patterns:
Identifier https://<SUBDOMAIN>.creatio.com/b. In the Reply URL text box, type a URL using one of the following patterns:
Reply URL https://<SUBDOMAIN>.creatio.com/ServiceModel/AuthService.svc/SsoLoginSelect Set additional URLs and perform the following step if you wish to configure the application in SP initiated mode:
In the Sign-on URL text box, type a URL using one of the following patterns:
Sign-on URL https://<SUBDOMAIN>.creatio.com/Note
These values aren't real. Update these values with the actual Identifier, Reply URL and Sign-on URL. Contact Creatio Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section.
On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, select Download to download the Certificate (Base64) from the given options as per your requirement and save it on your computer.
On the Set up Single Sign-On with SAML page, In the SAML Signing Certificate section, select copy button to copy App Federation Metadata Url and save it on your computer.
Follow the guidelines in the create and assign a user account quickstart to create a test user account called B.Simon.
To configure single sign-on on Creatio side, you need to send the App Federation Metadata Url to Creatio support team. They set this setting to have the SAML SSO connection set properly on both sides.
In this section, you create a user called Britta Simon in Creatio. Work with Creatio support team to add the users in the Creatio platform. Users must be created and activated before you use single sign-on.
In this section, you test your Microsoft Entra single sign-on configuration with following options.
Select Test this application, this option redirects to Creatio Sign on URL where you can initiate the login flow.
Go to Creatio Sign-on URL directly and initiate the login flow from there.
- Select Test this application, and you should be automatically signed in to the Creatio for which you set up the SSO.
You can also use Microsoft My Apps to test the application in any mode. When you select the Creatio tile in the My Apps, if configured in SP mode you would be redirected to the application sign on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the Creatio for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.
Once you configure Creatio you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.