Pay for your Azure subscription by invoice

This article applies to customers with a Microsoft Customer Agreement (MCA) and who signed up for Azure through the Azure website. Check your access to a Microsoft Customer Agreement. If you signed up for Azure through a Microsoft representative, then your default payment method will already be set to check or wire transfer.

If you switch to pay by invoice, that means you pay your bill within 30 days of the invoice date by check/wire transfer. To become eligible to pay for your Azure subscription by invoice, submit a request to Azure support. Once your request is approved, you can switch to invoice pay (check/wire transfer) in the Azure portal.

Important

  • Invoice pay (check/wire transfer) is only available for customers using Azure on behalf of a company.
  • Pay all outstanding charges before switching to invoice pay.
  • Currently, invoice payment isn't supported for Global Azure in China.

Request to pay by invoice

  1. Sign in to the Azure portal to submit a support request. Search for and select Help + support.
    Screenshot of searching for Help and support.
  2. Select New support request.
    Screenshot of the New support request link.
  3. Select Billing as the Issue type. The issue type is the support request category. Select the subscription for which you want to pay by invoice, select a support plan, and then select Next.
  4. Select Payment as the Problem Type. The problem type is the support request subcategory.
  5. Select Switch to Pay by Invoice as the Problem subtype.
  6. Enter the following information in the Details box, and then select Next.
    • New or existing customer:
    • If existing, current payment method:
    • Order ID (requesting for invoice option):
    • Account Admins Live ID (or Org ID) (should be company domain):
    • Commerce Account ID:
    • Company Name (as registered under VAT or Government Website):
    • Company Address (as registered under VAT or Government Website):
    • Company Website:
    • Country:
    • TAX ID/ VAT ID:
    • Company Established on (Year):
    • Any prior business with Microsoft:
    • Contact Name:
    • Contact Phone:
    • Contact Email:
    • Justification about why you want the invoice option instead of a credit card:
    • For cores increase, provide the following additional information:
      • (Old quota) Existing Cores:
      • (New quota) Requested cores:
      • Specific region & series of Subscription:
    • The Company name and Company address should match the information that you provided for the Azure account. To view or update the information, see Change your Azure account profile information.
    • Add your billing contact information in the Azure portal before the credit limit can be approved. The contact details should be related to the company's Accounts Payable or Finance department.
  7. Verify your contact information and preferred contact method, and then select Create.

If we need to run a credit check because of the amount of credit that you need, we'll send you a credit check application. We might ask you to provide your company’s audited financial statements. If no financial information is provided or if the information isn't strong enough to support the amount of credit limit required, we might ask for a security deposit or a standby letter of credit to approve your credit check request.

Switch to invoice pay (check/wire transfer)

Once you're approved to pay by invoice, you can switch to invoice pay (check/wire transfer) in the Azure portal.

If you have a Microsoft Online Services Program account, you can switch your Azure subscription to check/wire transfer. With a Microsoft Customer Agreement, you can switch your billing profile to check/wire transfer.

Switch Azure subscription to check/wire transfer

Follow the steps below to switch your Azure subscription to invoice pay (check/wire transfer). Once you switch to invoice pay (check/wire transfer), you can't switch back to a credit card.

  1. Go to the Azure portal to sign in as the Account Administrator. Search for and select Cost Management + Billing.
    Screenshot showing search for Cost Management + Billing in the Azure portal.
  2. Select the subscription you'd like to switch to invoice payment.
  3. Select Payment methods.
  4. In the command bar, select the Pay by invoice button.
    Screenshot showing Pay by invoice.

Switch billing profile to check/wire transfer

Follow the steps below to switch a billing profile to check/wire transfer. Only the person who signed up for Azure can change the default payment method of a billing profile.

  1. Go to the Azure portal view your billing information. Search for and select Cost Management + Billing.
  2. In the menu, choose Billing profiles.
    Screenshot showing Billing profiles menu item.
  3. Select a billing profile.
  4. In the Billing profile menu, select Payment methods.
    Screenshot showing Payment methods menu item.
  5. Under the Other payment methods heading, select the ellipsis (...) symbol, and then select Make default.
    Screenshot showing Check/wire transfer ellipsis and Made default option.

Check access to a Microsoft Customer Agreement

Check the agreement type to determine whether you have access to a billing account for a Microsoft Customer Agreement.

  1. Go to the Azure portal to check for billing account access. Search for and select Cost Management + Billing.

    Screenshot that shows an Azure portal search for Cost Management + Billing.

  2. If you have access to just one billing scope, select Properties from the menu. You have access to a billing account for a Microsoft Customer Agreement if the billing account type is Microsoft Customer Agreement.

    Microsoft Customer Agreement, Billing Account Type, Properties, Microsoft Azure portal

  3. If you have access to multiple billing scopes, check the type in the billing account column. You have access to a billing account for a Microsoft Customer Agreement if the billing account type for any of the scopes is Microsoft Customer Agreement.

    Microsoft Customer Agreement, Billing Account Type, Billing account list, Microsoft Azure portal

Frequently asked questions

Why have I received a request for a legal document?

Occasionally Microsoft needs legal documentation if the information you provided is incomplete or not verifiable. Examples might include:

  • Name difference between Account name and Company name
  • Change in name

Next steps

  • If needed, update your billing contact information at the Azure portal.