Getting started

Onboarding Clarity is free and easy. If you are new to Clarity, start by signing up.

Follow the steps below to sign up and start using Clarity right away.

Note

Clarity should not be used on sites that contain Sensitive Data including user health care, financial services or government related information. For more information, please see the Clarity's Terms of use.

Sign up to Clarity

Step 1

Go to https://clarity.microsoft.com/ and select 'Get started'.

signup step 1.

Step 2

Choose a sign-up method and follow the steps on the screen.

signup step 2.

Step 3

On successful signing-in, you can view the 'Projects' page.

signup step 3.

Tip

Wanna checkout what Clarity is, try our live Demo.

Add a new project

You can add unlimited number of projects for each domain or website.

Step 1

Sign in to your Clarity account.

Step 2

Select 'ADD A NEW PROJECT'.

Select add a new project.

Step 3

Enter the Name, Website details and select the category from dropdown list. Select 'Create' once done.

Add details and select create.

Step 4

You can view all your projects in 'Projects' page. You can also access the projects through the dropdown menu, 'My Projects'.

projects page and dropdown.

Step 5

Once the project is successfully added, you will be Admin with permissions to manage the project settings. Check Team management to know more.

Important

Each project you add to your Clarity account will have its unique tracking code. To start using Clarity for your project, you must finish the Setup process.

Project management

Once you create a project, go to 'Settings' tab. Through Settings, you can manage your project, team, and setup the Clarity tracking Code.

Note

You can only modify project settings if you are an Admin of the project.

Overview

You can rename the project and change the site category in overview section.

Project settings overview for an Admin.

Site category

The available options under 'Site category' are:

Project settings category.

Delete a project

Warning

  • You can delete a project only if you are an Admin of the project.
  • Once you delete a project, you will not be able to recover any data associated with that project.
  • Deleting a project will remove it completely for all team members. You will not be able to undo this action.

You can delete a project in two ways:

Delete the project under settings

Step 1

Go to 'Settings' tab and select 'Overview'.

Go to team.

Step 2

Select 'Delete this project'. Confirm 'Delete' on the pop-up window.

Select delete this project.

Delete project on projects page

You can also delete the project on 'Projects' page. Select 'Delete icon' on the project. Confirm 'Delete' on the pop-up window.

Delete project on projects page.

FAQ

For more answers, refer to General FAQ.

How do I setup Clarity?

Visit Clarity Setup page to know more.

Can anyone sign up? Are there any restrictions?

Anyone can sign up for Clarity. Refer Clarity Terms of Use to know more.

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