The Business Central Administration Center

The Business Central administration center provides a portal for administrators to perform administrative tasks for a Business Central tenant. Here, administrators can view and work with production and sandbox environments for the tenant, set up upgrade notifications, and view telemetry for events on the tenant.

Business Central Admin Center

Accessing the administration center

The following users are authorized to access the Business Central administration center:

  • Internal tenant administrators
  • Admin agent
  • Helpdesk agent

Internal administrators are the system administrators, IT professionals, or superusers of the customer's company, who are assigned the Global admin role in the Office 365 admin center. For more information, see About admin roles in the Office 365 admin content.

The admin agent and helpdesk agent roles are assigned through the Microsoft Partner Center for the partner that is associated with the tenant. These roles have access to the Business Central tenant as delegated administrators.

Internal administrators

As the internal administrator, you can get to the administration center by navigating directly to the URL, or by choosing the link in the Settings menu when you are logged in to your Business Central.

To access the administration center from the URL, use the following pattern but replace [TENANT_ID] with the tenant ID of your Business Central:

https://businesscentral.dynamics.com/[TENANT_ID]/admin

Tip

The tenant ID is shown in the Help and Support page in your Business Central.

Partner access to the administration center

As a partner, you can access the administration center from the Partner Dashboard in the Microsoft Partner Center:

  1. Log into the Partner Dashboard.
  2. Select the Customers link in the navigation pane.
  3. Select the customer tenant that you want to perform administrative tasks for.
  4. Select Service Management.
  5. Under the Administer Services heading, select Dynamics 365 Business Central.

You can also get to the administration center by navigating directly to the URL of a tenant as described in the previous section.

Note

As the partner, there are certain tasks that you cannot do in your customers' Business Central. For more information, see Acting as a delegated administrator.

See also

Managing Environments
Tenant Notifications
Environment Telemetry
Administration Center API
Managing Technical Support
Business Central Data Security
Introduction to automation APIs
Microsoft Partner Dashboard
Add a new customer in the Partner Center
Assign licenses to users in the Partner Center
Create new subscriptions in the Partner Center
Cloud Solution Provider program - selling in-demand cloud solutions