Prepare for your move from Partner Membership Center (PMC) to Partner Center
- Global admin
- User admin
- Sales agent
- Admin agent
We are moving membership management from Partner Membership Center (PMC) to the partner center - the single destination to manage your business relationship with Microsoft. We want your move to Partner Center to be as efficient and easy as possible. We've identified some areas where the Partner Center differs from PMC, and we think you will want to understand and prepare for them before you make the move.
Account and identity setup
See below for answers to common questions about account and identity setup.
What is an Azure Active Directory (Azure AD) work account?
An Azure work account is a dedicated and isolated virtual representation of your company in the Azure public cloud, created for you when you subscribe to a Microsoft cloud service such as Azure, Microsoft Intune, or Office 365.
Your work account hosts your Azure AD users and the information about them - their email, passwords, profile data, permissions, and so on. The work account also contains groups, applications, and other information pertaining to a company and its security.
Your work email is part of your Azure active directory tenant. To have an account in Partner Center, you need to have an AAD tenant. For more information on Azure Active Directory, read Create your directory in Azure AD.
In Partner Center, you will use your work email to sign into your account not your personal email.
- Your work account: email@example.com
- Your personal account: John@outlook.com
What account should you sign into Partner Center with if you have an AAD tenant with Microsoft (for Office 365 for example) and you also have a tenant for your CSP business?
You can sign into Partner Center with either the CSP account or your MPN work email account. If you choose to sign in using your CSP work email, the left navigation on your dashboard will display both MPN and CSP program information. If you sign in with your MPN Azure AD tenant work email, you will see only your MPN program information.
If you don't want to use your existing Office 365 Azure AD tenant for Partner Center, you can create a new tenant prior to migrating from PMC.
There may be many reasons you don't want to use an existing Azure AD tenant to set up your Partner Center account. Before you begin migrating to Partner Center, go to the Azure portal to create a new Azure AD tenant. Follow the guidance in Create a new tenant in Azure Active Directory. Use the new AAD tenant to set up your Partner Center account. You must be a global admin to create the tenant.
User roles including guest user roles in Partner Center
Partner Center has different types of roles depending on the types of work needed to be done. There are roles such as global admin that are Azure AD roles. Some of the roles are specific to programs such as the Cloud Service Provider program or incentives, and there are roles that are specific to MPN. To find out what all the Partner Center roles are, read Assign users roles and permissions.
What happens to my users' roles when they move from PMC to Partner Center?
Except for the MPN global admin or primary program contact who conducts the migration, all users in PMC will lose their admin roles. The individual who completes the migration will need to assign roles in Partner Center. The roles in Partner Center differ from the roles in PMC. Read [Assign users roles and permissions](permissions-overview.md and Moving from PMC to Partner Center for more on user roles in Partner Center.
What's the difference between my company profile and my business profile?
Your company profile is the information about your company that includes address, locations, primary contact, bank, and tax details.
Your business profile is how you present yourself to customers and is a marketing page that displays your logo, details on your business focus, your expertise, etc.
What does account consolidation mean for my account?
If you use the same Azure AD tenant to migrate multiple MPN accounts into Partner Center, the system will automatically recognize that and ask you to consolidate your accounts. This is true even if you have multiple domains associated to the same Azure AD tenant.
You could still decide to migrate to Partner Center using separate AAD tenants, but note this results in isolated evaluation of your competencies and extra purchase costs. For more information about account consolidation, read Consolidate your company accounts
If I have multiple AAD tenants and a single MPN account, is it possible to link them in Partner Center?
Yes, in Partner Center you can link multiple Azure AD tenants to single Partner Center account. For more information about account consolidation, read Consolidate your company accounts
Are there restrictions to adding multiple Azure AD tenants to a single Partner Center account?
If the Azure AD tenant is already associated to an existing Partner Center account, it can't be associated to new Partner Center accounts using the multi-tenancy feature. Another way to think of it is, an Azure AD tenant can only be associated to one Partner Center account, but a Partner Center account can have multiple tenants associated to it.
Microsoft Partner Network (MPN) membership migration
See the following answers to common questions about MPN membership migration.
Who can perform the move from PMC to Partner Center?
Your company MPN global admin or the primary program contact (these two roles are often held by the same person) can initiate and perform the move.
Will the person completing the migration become the primary contact on the company legal profile in Partner Center?
Not necessarily, however, the primary contact needs to be someone who has authorization to sign agreements.
Can Microsoft migrate my MPN membership for me?
No. Microsoft cannot help you move your membership account to partner center. You will need to move your account by signing into PMC with your work account (sign in credentials)to begin the migration process. After you've completed the steps to move your account, you can start managing your membership and assign user roles and permissions to your team so they can access benefits and help manage the membership.
Microsoft will automatically migrate the current competencies, benefits, location information, bank/tax information for incentives, and MCP associations including Partner University access.
How will the renewal policy change?
In Partner Center, the renewal window is from your anniversary date through the following 30 days.
Will our competencies remain unchanged after we move to Partner Center?
Yes, competencies will not be affected by the move to Partner Center. If you notice discrepancies, contact Support.
Will my benefits (including cloud benefits, technical support, software benefits, Visual Studio) change after we move?
Your eligible benefits will not change. If you notice discrepancies, contact Support.
Will our Microsoft accounts that have Visual Studio benefits allocations be honored?
Yes. Visual Studio benefits allocated to MSAs will be honored and retained. They will also be preserved after renewal in Partner Center. However, if you remove an MSA allocation once migrated in Partner Center, it can't be added back into Partner Center.
In Partner Center, a partner can add work accounts and guest user accounts, which are MSA from the same tenant where the partner is MPN admin in the Azure AD tenant. If the partner is a global admin in multiple Azure AD tenants and all these tenants are associated to the same Partner Center account, then the partner is allowed to add users across all these tenants into the Visual Studio benefits and Azure usage-based allocations.
Although guest users can be assigned usage-based subscriptions of Visual Studio by the MPN admin or global admin, guest users can't sign in to Partner Center using their MSA. Guest users can, however, sign in to Azure and Visual Studio to validate and use their assigned benefits.
How should we manage our MCP associations and our Partner University access?
There are no changes to MCP associations that move from PMC. However, any new new employees after you move to Partner Center will need to be associated in Partner Center. All your Partner University permissions for existing users will remain but any new employees should go to the training center for information on how to gain access to Partner University.
How do I view MCP information once I move to Partner Center?
Select Competencies from the left nav on the dashboard. From the Competencies page, you are able to download the skills report. The skills report will list your users who have acquired skills relevant to the competencies and programs in Partner Center. If your users have gained skills but those skills are not relevant to the competencies you're working toward, they will not be listed in the report.
Are customer references used in Partner Center?
No, you don't need customer references to meet competency requirements in Partner Center.
Will Partner of Record associations move to Partner Center?
Yes, there is no change to Partner of Record. Find out more about linking your partner ID to your customers.
Is there an impact to incentives because of the move to Partner Center?
No, there is no impact to incentives if you have moved your account without consolidating locations. If your business has multiple accounts in PMC and, when you move to Partner Center you decide to consolidate into a global account, there will be no loss to incentives but there may be a delay in incentive payout.
If you don't move all your PMC accounts that have been involved in incentives programs, you may stop earning incentives that are tied to those accounts.
What are the incentive roles in Partner Center?
Incentive roles in Partner Center are location-based and include Incentives admin and Incentives user. For more information on what those roles can do, see Assign users roles and permissions.
Can incentives admins be assigned at the global and location level?
Yes. You can assign an incentives admin to be the incentives admin for all locations or each location can have its own incentives admin.
Can incentives be paid at the global or location level?
Incentives are paid only at the location level.
Regarding referrals, how many business profiles can we create?
Your company can create as many business profiles as you need to fully represent your company's interests. In each business profile, you can list up to five locations, one location per country. Each of the business profiles can receive referrals for each of its locations.
How will referrals be assigned, what changes can I expect? For example, if I have a global company in one market and locations in other markets, how will referrals be assigned?
Referrals are assigned based on the search parameters that the customer defines. Regardless of whether you have one location or many, if the customers specifies a desired location and you have a business there that meets the other parameters, then the referral would go to that location.
I am migrating to Partner Center from within Russia. I get an error message about Web Direct. How do I continue with the migration?
If you receive an error message because you are participating in the Web Direct program, you should do the following:
Sign into portal.Azure.com, and create a new Azure AD tenant. For more information read Create a new Azure AD tenant.
Once you have created the new Azure AD tenant, use it to migrate from Partner Membership Center to Partner Center or to enroll as a net new in Partner Center.