Version history for Dynamics 365 Guides
This article provides a version history for Microsoft Dynamics 365 Guides features for all waves. For the latest release, see What's new in Dynamics 365 Guides. To see a comprehensive list of released and upcoming features for all waves, see Dynamics 365 and Power Platform release plans, which summarize early access features, preview features, monthly general availability enhancements, and bug fixes.
2023 Release Wave 1
August 30, 2023
Version 806.2308.25001.0 fixes a performance issue in the PC and HoloLens apps.
| Item | Version |
|---|---|
| PC app | 806.2308.25001.0 |
| HoloLens app (HoloLens 2 only) | 806.2308.25001.0 |
| Solution | 800.6.0.1 |
August 9, 2023
| Item | Version |
|---|---|
| PC app | 806.2308.3001.0 |
| HoloLens app (HoloLens 2 only) | 806.2308.3001.0 |
| Solution | 800.6.0.1 |
Features
- Quickly visualize the impact of calling to your organization with the new Calls Dashboard.
- Simplify content management and permissions by storing your 3D objects, videos, and images in the same folders as guides.
July 5, 2023
Version 805.2306.27001.0 fixes a performance issue in the HoloLens app.
June 13, 2023
| Item | Version |
|---|---|
| PC app | 805.2306.6001.0 |
| HoloLens app (HoloLens 2 only) | 805.2306.6001.0 |
| Solution | 800.5.0.1 |
Feature
- HoloLens operators can share photos from their device library directly with Teams users in chat.
May 2, 2023
| Item | Version |
|---|---|
| PC app | 804.2304.21001.0 |
| HoloLens app (HoloLens 2 only) | 804.2304.21001.0 |
| Solution | 800.4.0.1 |
Features
- Guides users can receive incoming calls to join one-to-one calls, group calls, or meetings on HoloLens.
- Users can use obscure and pass-through styles on holograms to show or obscure real-world objects during a call or video recording.
- Authors can make 3D objects interactable for operators to move, scale, and rotate to enhance their learning experience through close inspection.
April 4, 2023
| Item | Version |
|---|---|
| PC app | 803.2303.23001 |
| HoloLens app (HoloLens 2 only) | 803.2303.23001 |
| Solution | 800.3.0.1 |
Bugs fixed and other improvements
- Significantly improved reliability to remote linking and the ability for HoloLens operators to draw directly in their vicinity with direct inking.
- Added the ability for users to toggle their camera off before joining a Teams HoloLens meeting or making an outgoing call.
- Added badges on the participant tiles for Guest and External participants wherever contacts are shown such as in meetings, in a call, or in a contact search.
- Added linking for Authors to link to another guide or open a custom app on a guide step.
2022 Release Wave 2
February 28, 2023
| Item | Version |
|---|---|
| PC app | 802.2302.24001.0 |
| HoloLens app (HoloLens 2 only) | 802.2302.24001.0 |
| Solution | 800.2.0.0 |
Bugs fixed and other improvements
Fixed an issue where participant's status in a call or meeting incorrectly shows "Calling" even after they join.
February 14, 2023
| Item | Version |
|---|---|
| PC app | 802.2302.13001.0 |
| HoloLens app (HoloLens 2 only) | 802.2302.13001.0 |
| Solution | 800.2.0.0 |
Bugs fixed and other improvements
- Added the ability to protect company information by restricting certain capabilities in Dynamics 365 Guides.
- Added support of guides that use Azure Object Anchors (Preview) in the Content Migration tool.
- Fixed an issue with disconnected calls or meetings with users without contact information (bots, PSTN, or anonymous users). These users will be shown as "Unknown" in calls and meetings.
- Improved performance for calls with a large number of participants.
- Improved reliability of sending chat messages.
- Improved reliability of switching video between remote participants.
- Improved stability for loading 3D objects.
- Improved lighting quality and calculations, reducing flare/gloss on lit surfaces. Models in the HoloLens will more closely align visually with their representation in common viewers like 3D Viewer.
- Improved OneDrive content loading in slates, resolving conditions that could cause load errors in rare conditions.
December 8, 2022
| Item | Version |
|---|---|
| PC app | 801.2212.2001.0 |
| HoloLens app (HoloLens 2 only) | 801.2212.2001.0 |
| Solution | 800.1.0.1 |
Note
Version 801.2212.2001.0 needs Dynamics 365 Guides solution version 800.0.0.1 or later. If you choose not to update your PC and HoloLens apps and the Dynamics 365 Guides solution, there's no impact and you can continue to use Dynamics 365 Guides with the existing feature set. To update your solution, see Update the Dynamics 365 Guides solution. For more information about solution and app compatibility, see Compatibility between Dynamics 365 Guides solution and apps.
Bugs fixed and other improvements
This release fixes image quality issues for textures on 3D content and slate images. Highly detailed 2D and 3D content textures, especially those with linear patterns, now have restored clarity on the HoloLens. This change may increase memory requirements and cause new warnings or content loading issues if existing steps already exceed or nearly exceed recommended limits. Customers experiencing memory issues should review Optimize your 3D objects to use with Dynamics 365 Guides and Power Apps and Best practices for converting and optimizing real-time 3D objects for use in Dynamics 365 mixed-reality apps.
Calling
- Fixed issue where video toggle and recording buttons might have been disabled
- Fixed issue where the call recording indicator wouldn’t show correct state
- Improved behavior of automatic video switching while in a call
- Improved reliability of displaying screen shared by other participants while in a call/meeting
- Improved reliability of displaying participants that are currently speaking in a call/meeting and fixed some visual issues
Slates
- Fixed EXIF images that displayed incorrectly on slates
- Fixed aspect ratio sizing when screen sharing
- Fixed cursor visibility on slates in authoring mode
- Improved sound FX when interacting with slates
- Added titles to images opened from a chat
- Fixed cursor to remain at the grab position when moving slates
- Fixed issue with multiple slates highlighting when gazing at a single slate
File browsing
- Fixed inconsistencies in the UI including button and breadcrumb positions
- Fixed issue with file usage when internet connectivity is lost and recovered
Object anchors
- Fixed issue that prevented object anchor creation
- Fixed issue that prevented object anchor detection on similar looking shapes
Other
- Removed preview indicator on the Settings page of the mobile-driven app for calling capabilities
- Improved media player stability on PC app
October 17, 2022
| Item | Version |
|---|---|
| PC app | 800.2210.6001.0 |
| HoloLens app (HoloLens 2 only) | 800.2210.6001.0 |
| Solution | 800.0.0.1 |
Important
Guides Dataverse solution version 800.0.0.1 is a foundational change for key features in upcoming Dynamics 365 Guides releases and includes the new PhoneCall table. Updated versions of the PC and HoloLens apps are available for the new solution and require the 800.0.0.1 or newer solution. Also, if you have created any custom security roles, make sure to update those custom roles to match the permissions for relevant Dynamics 365 Guides Security roles (Author, Restricted Author) so that any custom roles have access to the PhoneCall table. In the Power Apps Security Role dialog box, this is the Activity table. Users with custom roles derived from the Author or Restricted Author security roles will be unable to log into the HoloLens and PC apps until the custom security roles are updated.
If you choose not to update the solution and remain on the version 700 solution and compatible versions of the PC and HoloLens apps, there's no impact.
Work with your IT admin to schedule installation updates or see instructions for updating the solution. You can also learn more about which solutions work with which applications. See the Features table below to determine if a new feature requires a solution update.
Features
| Feature | Solution update required? | How to |
|---|---|---|
| Make group calls | Yes | Call a remote collaborator on Microsoft Teams |
| Join Teams meetings | Yes | Join a Microsoft Teams meeting |
| Send chat messages and share files | Yes | Start a chat and share a file |
| Annotate the HoloLens user's space | Yes | Annotate a screen |
| View a remote expert's screen | Yes | Share your desktop or application screen with a HoloLens user |
| Record calls | Yes | Record a call |
| Access OneDrive files from HoloLens | Yes | Open a OneDrive for Business file |
| View call data | Yes | View and access call data |
| Automatically apply Microsoft Teams policies | Yes | Teams policies supported by Dynamics 365 Guides |
| HoloLens temperature management | Yes | How Dynamics 365 Guides automatically adjusts HoloLens temperature if the device overheats |
| Automatically update the PC app | Yes | Download and install the PC and HoloLens apps |
Note
You must be a system administrator to update the Dynamics 365 Guides solution.
2022 Release Wave 1
August 10, 2022
| Item | Version |
|---|---|
| PC app | 704.2207.27002 |
| HoloLens app (HoloLens 2 only) | 704.2207.27002 |
| Solution | 700.4.0.1 |
Features
| Feature | Solution update required? | How to |
|---|---|---|
| Grant guide access to third parties | No | Add a guest user |
| Automatically update the HoloLens app to stay in sync with the latest solution version | Yes | Download and install the PC and HoloLens apps |
Note
You must be a system administrator to update the Dynamics 365 Guides solution.
Bugs fixed and other improvements
- Fixed issue with QR code detection
June 29, 2022
Version 703.2206.27001 of the HoloLens app provides a bug fix for a permissions issue in the June 9 release related to Microsoft Intune.
June 9, 2022
| Item | Version |
|---|---|
| PC app | 703.2206.6001.0 |
| HoloLens app (HoloLens 2 only) | 703.2206.6001.0 |
| Solution | 700.3.0.1 |
Features
Note
You must be a system administrator to update the Dynamics 365 Guides solution.
Bugs fixed and other improvements
- Reduced number of “Out of Memory” crashes on HoloLens 2.
- Adjusted the default microphone volume for calls recorded using Mixed Reality Capture. The default volume is now lower.
- Fixed issue with
<I>(capital I) tag not rendering italicized text correctly. - Fixed issue with most recent version of a 3D object not being shown in a guide when a model was uploaded. The cached version of the 3D object is now cleared and updated when a new model is uploaded.
- Fixed issue with Hebrew fallback font not rendering correctly in some scenarios.
April 5, 2022
| Item | Version |
|---|---|
| PC app | 702.2203.31001 |
| HoloLens app (HoloLens 2 only) | 702.2203.31001 |
| Solution | 700.2.0.1 |
Features
| Feature | Solution update required? | How to |
|---|---|---|
| New Guide Author Session table tracks interactions each time a user in Authoring mode opens, navigates, or closes a guide. | Yes | Analytics overview |
Bugs fixed and other improvements
- Stability improved when saving guides with many steps and 3D content references.
- After a call has ended, the user will see the Activities menu in their view so that they can choose their next action.
- A banner notification is presented when connecting to a call while viewing a guide.
2021 Release Wave 2
February 2, 2022
Version 701.2201.31001 of the PC and HoloLens apps provides bug fixes for both apps. To use the updated apps, you'll need Dynamics 365 Guides solution version 700.0.0.1 or later.
January 26, 2022
| Item | Version |
|---|---|
| PC app | 701.2201.20001 |
| HoloLens app (HoloLens 2 only) | 701.2201.20001 |
| Solution | 700.1.0.1 |
Features
| Feature | Solution update required? | How to |
|---|---|---|
| New MR App Sessions table tracks success of Dynamics 365 Guides in your organization | Yes | Microsoft Dataverse table (entity) reference |
Bugs fixed and other improvements
- Improved reliability of Azure Object Anchors
November 8, 2021
| Item | Version |
|---|---|
| PC app | 700.2111.3001 |
| HoloLens app (HoloLens 2 only) | 700.2111.3001 |
| Solution | 700.0.0.1 |
Features
Note
If you have created any custom security roles, make sure to update those custom roles to match the permissions for relevant Dynamics 365 Guides Security roles (Author, Operator, Restricted Author, Restricted Operator) so that any custom roles have access to the new MR App Session table.
Bugs fixed and other improvements
- Improved PC app stability around step deletion
- Fixed unsupported scenario that allowed users to specify a trigger style
2021 Release Wave 1
August 30 2021
| Item | Version |
|---|---|
| PC app | 604.2108.20001 |
| HoloLens app (HoloLens 2 only) | 604.2108.20001 |
| Solution | 600.4.0.2 |
Features
| Feature | Solution update required? | How to |
|---|---|---|
| Select from multiple animations and customize animation settings | Yes | - Change animation options - Work with multiple animations in a single 3DS MAX model |
Bugs fixed and other improvements
- Fixed search functionality in Offline mode
- Improved accessibility, generally
- Updated the instructions in the default anchoring mode
July 26, 2021
| Item | Version |
|---|---|
| PC app | 603.2107.20001.0 |
| HoloLens app (HoloLens 2 only) | 603.2107.20001.0 |
| Solution | 600.3.0.1 |
Features
Bugs fixed and other improvements
- Improved caching of guides for a better offline experience
- Fixed privilege validation issue for folders on HoloLens
- Improved the PC authoring app to better align with accessibility requirements
June 29, 2021
| Item | Version |
|---|---|
| PC app | 602.2106.19001 |
| HoloLens app (HoloLens 2 only) | 602.2106.19001 |
| Solution | 600.2.0.2 |
Features
| Feature | Solution update required? | How to |
|---|---|---|
| Folders in PC and HoloLens apps | No | Create a guide |
| Consolidated content view in the Guides model-driven app | Yes | Assign ownership of a guide |
| Reworked notifications for accessibility | No | None |
Bugs fixed
- Space planning 3D collection is now fully localized
- Accessibility bug fixes
- Improvement to Restricted Author role to allow users to create guides from the Guides model-driven app and the PC app
- Improvements to deep linking
May 4, 2021
Version info
| Item | Version |
|---|---|
| PC app | 601.2104.29001.0 |
| HoloLens app (HoloLens 2 only) | 601.2104.29001.0 |
| Solution | 600.1.0.1 |
Features
Bugs fixed
- Fix for PC app crashing when selecting Cancel button after selecting anchor method
- Fix for Guide Session records not created in Restricted Operator mode
- Fix for incorrect date shown in Date Modified field (All list)
- Fix for Power BI visual not appearing after guide run through and step deletion
April 1, 2021
Important
HoloLens (1st gen) has entered Long Term Servicing State and is no longer supported on the latest versions of Dynamics 365 Guides. Customers on HoloLens (1st gen) can continue using the last supported app version (600.2103.19001) released on April 1, 2021. This version of the app is compatible with all 500 solution versions up to and including 600.0.0.1, also released on April 1, 2021. To continue using HoloLens (1st gen), existing customers should not upgrade to a solution version later than 600.0.0.1. Solution version 600.0.0.1 is no longer available for download for new HoloLens 1 customers.
Version info
| Item | Version |
|---|---|
| PC app | 600.2103.19001 |
| HoloLens app | 600.2103.19001 |
| Solution | 600.0.0.1 |
2020 Release Wave 2
February 25, 2021
Version 504.2102.24001.0 of the PC and HoloLens apps and solution version 500.4.1.2 include the following new features.
| Feature | Solution update required? | How to |
|---|---|---|
| Deactivate images, videos, and 3D objects from the PC app | Yes | Deactivate a guide or specific guide content |
| Use filters to find guides more quickly on HoloLens 2 | No | Find a guide to use in the HoloLens app |
| Support for security permissions at team level | Yes | Content in progress |
| Performance improvements in loading list of guides | No |
February 3, 2021
Version 503.2102.2001 of the PC and HoloLens apps and solution version 500.3.1.2 include the following new features.
Important
If you're an integrator and you have used custom security roles in your implementations, you'll need to edit those security roles. See information about version 500.3.1.x for integrators.
December 8, 2020
Version 502.2011.28001 of the PC and HoloLens apps and solution version 500.2.1.2 include the following new feature.
| Feature | Solution update required? | How to |
|---|---|---|
| Improved experience finding guides in the PC app | No | Create or find a guide in the PC app |
Important
Important information about HoloLens 1: In Dynamics 365 Guides version 502.2011.28001 (December 8, 2020 release) and later, HoloLens operating system version 10.0.17134 (Redstone 4) is no longer supported. This version of the operating system is used only on HoloLens 1. HoloLens 1 customers must upgrade to HoloLens version 10.0.17763 or later to continue to receive the latest updates. Work with your IT admin to update your HoloLens operating system. If you choose not to upgrade, you can continue to use the current version of Dynamics 365 Guides that is already installed on the device. However, HoloLens version 10.0.17763 or later is required to install Dynamics 365 Guides on any new or refactored HoloLens 1 device.
October 27, 2020
Version 501.2010.17001 of the PC and HoloLens apps and solution version 500.1.1.0 include the following new feature.
| Feature | Solution update required? | How to |
|---|---|---|
| Dynamics 365 Guides Government Community Cloud | No | Dynamics 365 Guides US Government |
October 1, 2020
Version 500.2009.23001.0 of the PC and HoloLens apps and solution version 500.0.1.1 include the following new features.
2020 Release Wave 1
September 2, 2020
Version 404.2009.2003 of the PC app and version 404.2009.2004 of the HoloLens app fixed a bug introduced in the August 25 release that prevented some guides from opening and displayed a misleading error message. You don't need to update the Dynamics 365 Guides solution to get this update.
August 25, 2020
Version 404.2008.19001.0 of the PC and HoloLens apps and solution version 400.0.4.31 include the following new features.
August 4, 2020
Version 403.2008.3001.0 of the PC and HoloLens apps and solution version 400.0.3.36 include the following new feature.
| Feature | Solution update required? |
|---|---|
| Use voice to operate your guides on HoloLens | No |
Other updates
This release also includes the following fixes and updates:
Added Content Migration Tool to move content from one Microsoft Dataverse instance to another.
Addressed an issue that affected some PCs when the PC app was used to upload files.
Improvements to deeplink functionality and embedded links in QR codes for quick launch of a guide.
July 7, 2020
Version 402.2007.7001.0 of the PC and HoloLens apps and solution version 400.0.2.66 include the following new features.
Other update
This release also includes the following fix:
- Embedded link in QR code. There was an issue with the deeplink functionality where the embedded link in a QR code didn't link to the correct guide or step.
May 26, 2020
Version 401.2005.21001 of the PC and HoloLens apps and solution version 400.0.0.18 include the following new feature. Version 401.2005.21001 of the HoloLens and PC apps are only compatible with version 400.0.0.18 (April 28th) or later. See the apps and solution compatibility table for more details.
| Feature | Solution update required? |
|---|---|
| Improved user experience with audio feedback | No |
May 14, 2020
Version 400.2005.13001.0 of the PC and HoloLens apps fixed a bug introduced in the April 28 release that prevented some model animations from playing on HoloLens. You don't need to update the Dynamics 365 Guides solution to get this update.
April 28, 2020
Version 400.2004.24002.0 of the PC and HoloLens apps and version 400.0.0.18 of the Dynamics 365 Guides solution include the following new features.
Other updates: Example guide is deprecated
From the April 28, 2020 release onward, the Example guide is deprecated and no longer deployed to new instances. If users have already installed the Example guide in a non-English deployment, they won't be able to open the guide. When attempting to open a localized Example guide, users will be redirected back to the Guides list.
April 1, 2020
Version 305.2003.28001 of the PC and HoloLens apps and version 300.0.5.127 of the Dynamics 365 Guides solution include the following new features.
| Feature | Solution update required? |
|---|---|
| Restrict access to guides that aren't ready to share with operators | No |
| Sort items in the PC app gallery by recently added, or by name | No |
2019 Release Wave 2
February 25, 2020
Version 304.2002.25001 of the PC and HoloLens apps and version 300.0.4.139 of the Dynamics 365 Guides solution include the following new features.
| Feature | Solution update required? |
|---|---|
| Anchor guides by using QR codes | Yes |
| Create and copy a link to a guide or step | No |
| Open an app created in Power Apps from a step | Yes |
| Deactivate, reactivate, or delete a guide | No |
January 28, 2020
Version 303.2001.21001 of the PC and HoloLens apps and version 300.0.3.137 of the Dynamics 365 Guides solution include the following new features.
Other updates
The media panel is automatically resized to fit the attached media, which is optimized for the HoloLens field of view.
The Recent guides list now shows only your recently opened guides.
Hologram stabilization has been improved and optimized for HoloLens 2.
Documentation has been reorganized so that it's easier to find information for specific roles (admin, author, and operator).
October 29, 2019
Version 301.1910.24001 of the PC and HoloLens apps and version 300.0.1.115 of the Dynamics 365 Guides solution include the following new features.
| Feature | Solution update required? |
|---|---|
| Support for node-based animations | No |
| Turn animations on or off | No |
| Support for STL and PLY file formats for 3D objects | No |
Other updates
Removed different sizes for the same model from the toolkit (this change requires a solution update). Because authors can now resize objects, the different sizes are no longer required.
Updated the Follow (tag-along) behavior of the Step card to be consistent with the Windows Holographic OS (Shell) behavior where the Step card follows you when the option is turned on.
October 1, 2019
Version 200.1909.24001 of the PC and HoloLens apps and version 200.0.0.107 of the Dynamics 365 Guides solution include the following new features.
| Feature | Solution update required? |
|---|---|
| Try a demo of Dynamics 365 Guides | Yes |
| Customer satisfaction surveys | No |
| Opt out of collecting Dynamics 365 Guides data | Yes |
Other updates
The October 1 release also includes refactoring of code for hologram positions to enhance overall performance and enable future improvements. You may notice that the position of some imported objects, which have had scale applied to them, might be shifted. You will need to re-position those 3D objects. This does not impact the position of objects from the toolkit.
2019 Release Wave 1
August 27, 2019
Version 104.1908.24001 of the PC and HoloLens apps and version 104.1908.0.117 of the Dynamics 365 Guides solution include the following new features.
| Feature | Solution update required? |
|---|---|
| Accessibility enhancements for PC app | No |
| Improved hologram manipulation | No |
| Support for additional languages | Yes |
August 6, 2019
HoloLens app version 104.1908.2001.0 fixes an issue in the July 23 release of the HoloLens app that prevented the list of guides from being shown in the HoloLens application for Europe, Middle East, and Asia-based customers. We also released an updated version of the Power BI reporting template that fixes a bug related to missing data causing the report to break.
To get this update, you just have to update the HoloLens app from Microsoft Store. You don't have to update the Dynamics 365 Guides solution. For the Power BI report, visit https://aka.ms/guidesreport.
July 23, 2019
Version 104.1907.19001 of the PC and HoloLens apps and version 104.1907.0.33 of the Dynamics 365 Guides solution include the following new features.
| Feature | Solution update required? |
|---|---|
| Integration with Dynamics 365 Field Service | Yes |
Customers interested in previewing integration with Dynamics 365 Field Service need to have an existing Dynamics 365 instance with Dynamics 365 Field Service version 8.6.0.183 or later installed.
Visit aka.ms/getguides for steps to upgrade.
July 9, 2019
Version 103.1907.4001.0 of the PC and HoloLens apps includes the following new features.
| Feature | Solution update required? |
|---|---|
| PC app is fully responsive across various screen sizes | No |
| Left navigation menu makes navigation faster | No |
| Gaze-dwell interactions consistently placed for easier selection | No |
| 3D objects loaded for each step to improve performance on HoloLens | No |
| What's New panel | No |
June 3, 2019
Version 103.1905.31001 of the PC and HoloLens apps include the following new features.
| Feature | Solution update required? |
|---|---|
| Switch anchoring method at any time | Yes |
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