Microsoft 365 and Office 365 platform service description

Microsoft 365 and Office 365 are available in a variety of plans to best meet the needs of your organization. If you're looking for the differences between the plans, including Exchange Online plans, this article will show you which features are included in each of them.

Microsoft 365 and Office 365 deliver the power of cloud productivity to businesses of all sizes, helping save time, money, and free up valued resources. The Microsoft 365 and Office 365 plans combine the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft's next-generation communications and collaboration services—including Microsoft Exchange Online, Microsoft SharePoint Online, Office for the web, and Microsoft Skype for Business Online—to help users be productive from virtually anywhere through the internet.

To compare features across plans, see Powerful tools to support your enterprise or, for a more detailed list of features, see the relevant service description under Microsoft 365 and Office 365 service descriptions.

Office 365 plans

Office 365 is available in a variety of plans to best meet the needs of your organization. For information about different plans, including standalone plan options and information on moving from one plan to another, see Office 365 plan options.

To learn about volume licensing, see Licensing Terms and Documentation.

Microsoft 365 and Office 365 plans and pricing for nonprofits

For organizations that qualify for Microsoft 365 and Office 365 plans for nonprofits, these plans include exactly the same features as the corresponding business plans (for example, Office 365 E5 for nonprofits includes the same features as Office 365 E5). The only difference between the equivalent plans is the price you pay. For more information about Microsoft 365 and Office 365 plans for nonprofits, see Compare Microsoft 365 and Office 365 offers for nonprofits, and Productivity solutions for nonprofits.

System requirements

For system requirements for Microsoft 365 and Office 365, the monthly subscription-based services available for business, education, and government organizations, see System requirements for Microsoft 365 and Office resources.

Service Level Agreement

For information about Service Level Agreements, see Service Level Agreement. For information about recent uptimes for Office 365, see Service health and continuity.

Security & Compliance Center

For information about the Security & Compliance Center and links to additional information and availability, see Security & Compliance Center.

Data storage location

To learn where your data is stored, see the Where your customer data is stored.

Multi-Geo capabilities

Multi-Geo enables a single organizations to span multiple Office 365 datacenter geographies, and gives you the ability to store data for Exchange Online and OneDrive for Business, at-rest, on a per-user basis, in your chosen geography.

Available Geos: Asia Pacific, Australia, Canada, European Union, India, Japan, Korea, United Kingdom, United States.

To learn more, see Introducing Multi-Geo in Office 365.

Feature availability across plans

The following table lists all platform features.

For specific information about pricing and features in the plans for various business types, see the following pages:

Several of the Microsoft 365 for business plans have add-ons that you can buy for your subscription. An add-on provides additional functionality to the subscription. For more information, see "Add-ons that are available for different versions of Microsoft 365 for business" in Buy or edit an add-on.

Feature Microsoft 365 Business Basic Microsoft 365 Apps for business Microsoft 365 Business Standard Office 365 Enterprise E1 Office 365 Enterprise E3 Office 365 Enterprise E5 Office 365 Enterprise F3
Microsoft 365 administration
Administer Office 365 by using the Microsoft 365 admin center or Windows PowerShell
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Protect content by using Azure Information Protection
No2
No2
No2
No2
Yes
Yes
No2
Microsoft 365 suite features
Microsoft 365 Business Basic
Microsoft 365 Apps for business
Microsoft 365 Business Standard
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F3
Microsoft Bookings
No
No
Yes
No
Yes
Yes
No
Microsoft Briefing email20
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Microsoft Power Automate
Yes
No
Yes
Yes
Yes
Yes
Yes12
Microsoft Forms
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Microsoft Graph API
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Microsoft MyAnalytics18
Yes
Yes
Yes
Yes
Yes
Yes
No
Microsoft Planner
Yes
No
Yes
Yes
Yes
Yes
Yes
Microsoft PowerApps
Yes
No
Yes
Yes
Yes
Yes
Yes
Microsoft Project for the web 21
Yes
No
Yes
Yes
Yes
Yes
Yes
Microsoft StaffHub
No
No
Yes
Yes
Yes
Yes
Yes
Microsoft Stream
Yes
No
Yes
Yes
Yes
Yes
Yes16
Microsoft Sway
Yes
Yes
Yes
Yes8
Yes8
Yes8
Yes8
Microsoft Teams10
Yes
No
Yes
Yes
Yes
Yes
Yes
Microsoft Delve
Yes
Yes
Yes
Yes
Yes
Yes
No
Microsoft 365 Groups
Yes
No
Yes
Yes
Yes
Yes
Yes
Office 365 Video
No
No
No
Yes
Yes
Yes
Yes11
OneNote Class Notebook
No
No
No
No
No
Yes13
No
Microsoft Kaizala17
Yes
No
Yes
Yes
Yes
Yes
Yes
Microsoft Search No
Yes
No
No
No
No
No
User account management
Microsoft 365 Business Basic
Microsoft 365 Apps for business
Microsoft 365 Business Standard
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F3
Cloud identity, Federated identity, or Multi-factor authentication
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Office 365 desktop setup
Yes
No
Yes
Yes
Yes
Yes
Yes
Bulk upload Using .csv files
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Directory Sync tool
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Exchange simple (cutover) migration
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Delete accounts and reset user passwords from Microsoft 365 or by using Windows PowerShell3
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Users can change their own password4
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Manage licenses
Yes6
Yes6
Yes6
Yes6
Yes6
Yes6
Yes6
Manage security groups from Microsoft 365
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Multiple administrator roles available
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Allow a partner to administer Microsoft 365 for you
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Azure Active Directory services19
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Domains
Microsoft 365 Business Basic
Microsoft 365 Apps for business
Microsoft 365 Business Standard
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F3
Add custom 2nd-level domains, like fourthcoffee.com
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Add custom 3rd-level domains, like marketing.fourthcoffee.com
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Add up to 900 custom domains
Yes
Yes
Yes
Yes
Yes
Yes
Yes
DNS records managed by Office 365 (full redelegation)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
DNS records managed at your DNS hosting provider (partial redelegation)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Use name.onmicrosoft.com domain or a custom domain name for email addresses and Skype for Business Online
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Use name.sharepoint.com for your team site
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Use a custom domain name for your team site
No
No
No
No
No
No
No
Host a public website with a different provider
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Use a different provider for email and IM
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Domain ownership verification required for custom domains
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Automated domain purchase and domain verification available for domains purchased through Go Daddy
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Service health and continuity
Microsoft 365 Business Basic
Microsoft 365 Apps for business
Microsoft 365 Business Standard
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F3
Status information available on the Service health or Service status page
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Status of individual alerts available on the Microsoft 365 admin center dashboard
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Reports
Microsoft 365 Business Basic
Microsoft 365 Apps for business
Microsoft 365 Business Standard
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F3
Active and inactive mailboxes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
New and deleted mailboxes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
New and deleted groups
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Mailbox usage
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Types of mailbox connections
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Sent and received mail
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Top senders and recipients
Yes
--
Yes
Yes
Yes
Yes
Yes
Spam detections
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Malware detections
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Top malware for mail
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Rule matches for mail
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Top rule matches for mail
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Top DLP policy matches for mail
No
No
No
No
Yes
Yes
No
DLP policy matches by severity for mail
No
No
No
No
Yes
Yes
No
DLP policy matches, overrides, and false positives for mail
No
No
No
No
Yes
Yes
No
Top DLP rule matches for mail
No
No
No
No
Yes
Yes
No
IM and audio sessions
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Application sharing, web, and dial-in conferences
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Video, application sharing, and file transfer sessions
Yes
Yes
Yes
Yes
Yes
Yes
Yes
IM and audio/video conferences
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Downloadable mail protection reports
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Browser used
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Operating system used
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Create your own reports using Microsoft 365 reporting web services
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Service updates
Microsoft 365 Business Basic
Microsoft 365 Apps for business
Microsoft 365 Business Standard
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F3
Regular updates provided to all customers
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Notifications sent to Message Center when action is required
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Roadmap.office.com for some service updates
Yes
--
Yes
Yes
Yes
Yes
Yes
Option to turn on Targeted release
Yes
--
Yes
Yes
Yes
Yes
Yes
Help and training
Microsoft 365 Business Basic
Microsoft 365 Apps for business
Microsoft 365 Business Standard
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F3
Online help
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Community
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Other self-help resources
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Self-paced training
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Networking
Microsoft 365 Business Basic
Microsoft 365 Apps for business
Microsoft 365 Business Standard
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F3
IPv4 and IPv6 protocols
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Trust
Microsoft 365 Business Basic
Microsoft 365 Apps for business
Microsoft 365 Business Standard
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F3
Privacy, security, and transparency
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Office 365 Cloud App Security
No
No
No
No
No
Yes
No
Advanced Threat Protection
No
No
No
No
No
Yes
No
Customer Lockbox
No
No
No
No
No
Yes
No
Customer Key14
No
No
No
No
No
Yes
No
Advanced eDiscovery15
No
No
No
No
No
Yes
No
Microsoft Secure Score7
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Threat Intelligence
No
No
No
No
No
Yes
No
Compliance
SAS 70 / SSAE16 Assessments
Yes
Yes
Yes
Yes
Yes
Yes
Yes
ISO 27001 certified
Yes
Yes
Yes
Yes
Yes
Yes
Yes
EU Model Clauses
Yes
Yes
Yes
Yes
Yes
Yes
Yes
EU Safe Harbor
Yes
Yes
Yes
Yes
Yes
Yes
Yes
HIPAA-Business Associate Agreement
Yes
Yes
Yes
Yes
Yes
Yes
Yes
FISMA Authority to Operate
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Microsoft Data Processing Agreement
Yes
Yes
Yes
Yes
Yes
Yes
Yes
PCI-governed PAN data
No
No
No
No
No
No
No
BlackBerry
Microsoft 365 Business Basic
Microsoft 365 Apps for business
Microsoft 365 Business Standard
Office 365 Germany Business Premium
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F3
Use BlackBerry Internet Service (BIS)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Partners
Create trial invitations and purchase orders for a customer who is using the specified plan
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Provide delegated administration
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Service Level Agreement
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Product use rights
Yes
Yes
Yes
Yes
Yes
Yes
Yes

1 Microsoft 365 and Office 365 do not provide support for any operating system that is not supported by its manufacturer.
2 Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Microsoft 365 Apps for enterprise, which is not included with Microsoft 365 Business Basic, Microsoft 365 Business Standard, Office 365 Enterprise E1, Office 365 Education, or Office 365 Enterprise F3. The Office client apps that come with Microsoft 365 Apps for business also support full Azure Information Protection (Plan 1) features.
3 If using directory synchronization with a local Active Directory, you must delete accounts or change passwords by using the local Active Directory, rather than the Microsoft 365 portal by using the Azure Active Directory module for Windows PowerShell.
4 To learn how to set self-service password management policies for users, see Reset your work or school password using security info.
6 Reducing seats that were purchased with a term discount may be subject to an early termination fee. This is not applicable for subscriptions paid on a monthly basis.
7 Available at the Microsoft Secure Score security page. Requires admin permissions. For more information, see Microsoft Secure Score.
8 Microsoft Sway is not currently available for customers in certain geographies. Some legacy Office 365 plans that are no longer in market as of August 2015 may also not have access to Microsoft Sway.
9 Diminished experience. If your organization is dependent upon Internet Explorer 8 or Internet Explorer 9 to access older web apps and services, you may want to consider upgrading to Internet Explorer 11 and evaluating Enterprise Mode for Internet Explorer 11. This update helps provide better backward compatibility for legacy web apps.
10 Microsoft Teams is available in Microsoft 365 Business Basic, Microsoft 365 Business Standard, Office 365 Enterprise (E1, E3, E5, F3), and the Office 365 Education plans.
11 In Office 365 Enterprise F3, Office 365 Video is limited to viewing only (no publishing or sharing).
12 In Office 365 Enterprise F3, Flow is limited to consumption only and runs are limited to 750 per user per month.
13 Only available in Office 365 Education plans, including Office 365 E5 Education. It is not available in Office 365 Enterprise E5.
14 For more information, see Service encryption with Customer Key.
15 Advanced eDiscovery is supported in the United States and in the Western Europe (Netherlands) region. (Customer data from Canada and Asia Pacific is exported to the United States. Customer data from Europe, the Middle East, and Africa is exported to Western Europe [Netherlands].)
16 Consumption only for Microsoft Stream: no publishing or sharing.
17 Starting in May 2019, existing eligible SKUs of Office 365 and Microsoft 365 will be backfilled with Kaizala Pro. From June 1, 2019, Kaizala Pro will be included in all eligible Office 365 and Microsoft 365 SKUs.
18 For more information, see MyAnalytics plans and environments.
19 Includes the Azure Active Directory features described in the Office 365 Apps column on the Azure Active Directory pricing page. You must add Azure Active Directory Plan 1 or Plan 2, Enterprise Mobile Security, or Microsoft 365 E3 or E5 to get the premium Azure AD features.
20 The Briefing email is provided automatically to all users of Exchange Online. For more information, see Configure Briefing email.
21 Users are provided view-only access to Project for the web. These rights are restricted for use only with the Project for the web application and only for tenants that have a Project Plan 1, Project Plan 3, or Project Plan 5 license. These rights do not grant access to Power Platform applications or other data sets, Project Online desktop client, or Project Online. For feature details, see the Microsoft Project service description.