Get started with Dynamics 365 Guides

Just getting started with Microsoft Dynamics 365 Guides? Not sure where to begin? Use this topic to get a quick overview of available resources.

Top resources


This resource is where you are right now. We've organized the documentation by role, so that you can quickly find the content that you need, depending on whether you're an admin, author, or operator.

Table of contents organized by role

Video tutorials

These step-by-step video tutorials provide a quick overview of key concepts:


Dynamics 365 Guides provides a five-minute demo that showcases the value of the app for your company. This demo is useful for every Dynamics 365 Guides user, regardless of whether you're an author, operator, process engineer, or business decision maker. You don't have to be online to use the demo.

To start the demo, air tap the Dynamics 365 Guides tile, and then select Try the demo.

Try the demo button

Understand concepts

Use these topics to get a quick overview of the product and the process of authoring a guide:

Set up and administer Dynamics 365 Guides

Here are the most important topics for admins:

Find out what's new

We're constantly updating Dynamics 365 Guides to include the top features that customers have requested. To find out what's new, check out the What's new topic. This topic is also available by selecting the Help (question mark) button in the upper-right corner of the PC app. Therefore, it's always at your fingertips.

What's New command

To learn when features were introduced, or to learn about upcoming features, see the Release plan topics:


You can integrate Dynamics 365 Guides with Dynamics 365 Field Service and Dynamics 365 Supply Chain Management.

Need help or support?

If you encounter an issue, check out these topics:

If you don't find what you're looking for, find a list of phone numbers that you can use to contact Support.