Submit support requests, questions, bugs and feature requests

Microsoft Support is available to Kaizala customers globally for any technical issues. Authorized administrators can use the Office 365 portal to submit service requests online, access support telephone numbers, and view all open and recently closed service requests.

Service requests submitted in the Office 365 portal can be reopened for up to 14 days after the request has been closed. For instructions, see Contact Office 365 for business support. Additionally, service requests can also be opened via the Kaizala Management Portal.

Please note that support is only available in English currently and there is no local language support for Kaizala

In addition to above, Kaizala product team also responds to the developer community across several channels. Please tell us about your:

  • General questions: Please ask questions on Stack Overflow with tag Kaizala. You can also send mail to Kaizala developer support. We shall respond accordingly within 2 working days.

  • Documentation bugs: If you find a bug in the Kaizala SDK documentation, open an issue on GitHub. Be sure to tell us which topic is factually incorrect or unclear. To help us fix the problem more quickly, quote the text to be changed.

  • Sample application bugs: If you find a bug in one of our samples, open an issue on GitHub. Be sure to describe the steps to reproduce the bug.

  • Feature requests: If our platform doesn't empower you to what you need, please send us a mail about your features suggestions on Kaizala Feedback

  • Follow us: Subscribe to Kaizala Developer Connect from your Kaizala mobile app and keep yourself abreast with the latest support, updates & changes in Kaizala Developer Platform