Office 365 Platform Service Description

Microsoft Office 365 is available in a variety of plans to best meet the needs of your organization. If you're looking for the differences between the Office 365 plans, including Exchange Online plans, this article will show you which features are included in each of them.

Microsoft Office 365 delivers the power of cloud productivity to businesses of all sizes, helping save time, money, and free up valued resources. Office 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft's next-generation communications and collaboration services—including Microsoft Exchange Online, Microsoft SharePoint Online, Office Online, and Microsoft Skype for Business Online—to help users be productive from virtually anywhere through the Internet.

To compare features across plans, see Compare Office 365 for Business plans or, for a more detailed list of features, see the relevant service description at Office 365 Service Descriptions .

Office 365 plans

Office 365 is available in a variety of plans to best meet the needs of your organization. For information about different plans, including standalone plan options and information on moving from one plan to another, see Office 365 Plan Options.

To learn about volume licensing for Office 365, see Licensing Terms and Documentation.

Office 365 Nonprofit plans and pricing

For organizations that qualify for Office 365 Nonprofit plans, these plans include exactly the same features as the corresponding business plans (for example, Office 365 Nonprofit Enterprise E5 includes the same features as Office 365 Enterprise E5). The only difference between the equivalent plans is the price you pay. For more information about Office 365 Nonprofit plans, see Office 365 Nonprofit plans and pricing, and this FAQ.

System requirements

For system requirements for Office 365, the monthly subscription-based service available for business, education, and government organizations, please see Office 365 system requirements.

Service Level Agreement

For information about Service Level Agreements, see Service Level Agreement. For information about recent uptimes for Office 365, see Transparent operations from Office 365.

Security & Compliance Center

For information about the Security & Compliance Center and links to additional information and availability, see Office 365 Security & Compliance Center.

Data storage location

To learn where your data is stored, see the data storage map.

Multi-Geo capabilities in Office 365

Multi-Geo enables a single Office 365 tenant to span multiple Office 365 datacenter geographies, and gives you the ability to store Office 365 data for Exchange Online and OneDrive for Business, at-rest, on a per-user basis, in your chosen geography.

Available Geos: Asia Pacific, Australia, Canada, European Union, India, Japan, Korea, United Kingdom, United States.

To learn more visit Introducing Multi-Geo in Office 365.

Feature availability across Office 365 plans

The following table lists all Office 365 platform features.

For specific information about pricing and features in the plans for various business types, see the following pages:

Several of the Office 365 for business plans have add-ons that you can buy for your subscription. An add-on provides additional functionality to the subscription. For more information, see "Add-ons that are available for different versions of Office 365 for Business" in Buy or edit an add-on for Office 365 for business.

Feature
Office 365 Business Essentials
Office 365 Business
Office 365 Business Premium
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F1
Office 365 administration
Administer Office 365 by using the Office 365 admin center or Windows PowerShell
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Protect content by using Azure Information Protection
No2
No2
No2
No2
Yes
Yes
No2
Office 365 Suite Features
Office 365 Business Essentials
Office 365 Business
Office 365 Business Premium
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F1
Microsoft Bookings
No
No
Yes
No
No
No
No
Microsoft Flow
Yes
No
Yes
Yes
Yes
Yes
Yes14
Microsoft Forms
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Microsoft Graph API
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Microsoft MyAnalytics
No
No
No
No
No
Yes
No
Microsoft Planner
Yes
No
Yes
Yes
Yes
Yes
No
Microsoft PowerApps
Yes
No
Yes
Yes
Yes
Yes
Yes13
Microsoft StaffHub
No
No
Yes
Yes
Yes
Yes
Yes
Microsoft Stream
No
No
Yes
Yes
Yes
Yes
Yes18
Microsoft Sway
Yes
Yes
Yes
Yes8
Yes8
Yes8
Yes8
Microsoft Teams10
Yes
No
Yes
Yes
Yes
Yes
Yes12
Office Delve
Yes
Yes
Yes
Yes
Yes
Yes
No
Office 365 Groups
Yes
No
Yes
Yes
Yes
Yes
Yes
Office 365 Video
No
No
No
Yes
Yes
Yes
Yes11
OneNote Class Notebook
No
No
No
No
No
Yes15
No
User Account Management
Office 365 Business Essentials
Office 365 Business
Office 365 Business Premium
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F1
Cloud identity, Federated identity, or Multi-factor authentication
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Office 365 desktop setup
Yes
No
Yes
Yes
Yes
Yes
Yes
Bulk upload Using .csv files
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Directory Sync tool
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Exchange simple (cutover) migration
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Delete accounts and reset user passwords from Office 365 or by using Windows PowerShell3
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Users can change their own password4
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Manage licenses
Yes6
Yes6
Yes6
Yes6
Yes6
Yes6
Yes6
Manage security groups from Office 365
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Multiple administrator roles available
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Allow a partner to administer Office 365 for you
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Azure Active Directory services
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Domains
Office 365 Business Essentials
Office 365 Business
Office 365 Business Premium
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F1
Add custom 2nd-level domains, like fourthcoffee.com
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Add custom 3rd-level domains, like marketing.fourthcoffee.com
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Add up to 900 custom domains
Yes
Yes
Yes
Yes
Yes
Yes
Yes
DNS records managed by Office 365 (full redelegation)
Yes
Yes
Yes
No
Yes
Yes
Yes
DNS records managed at your DNS hosting provider (partial redelegation)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Use name.onmicrosoft.com domain or a custom domain name for email addresses and Skype for Business Online
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Use name-public.sharepoint.com or a custom domain name for your SharePoint Online Public Website 5
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Use name.sharepoint.com for your team site
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Use a custom domain name for your team site
No
No
No
No
No
No
No
Host a public website with a different provider
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Use a different provider for email and IM
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Host multiple SharePoint Online Public Websites with custom domain names5
No
No
No
No
No
No
No
Domain ownership verification required for custom domains
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Automated domain purchase and domain verification available for domains purchased through Go Daddy
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Service Health and Continuity
Office 365 Business Essentials
Office 365 Business
Office 365 Business Premium
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F1
Status information available on the Service health or Service status page
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Status of individual alerts available on the Office 365 admin center dashboard
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Service health RSS feed
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Reports
Office 365 Business Essentials
Office 365 Business
Office 365 Business Premium
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F1
Active and inactive mailboxes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
New and deleted mailboxes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
New and deleted groups
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Mailbox usage
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Types of mailbox connections
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Sent and received mail
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Top senders and recipients
Yes
--
Yes
Yes
Yes
Yes
Yes
Spam detections
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Malware detections
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Top malware for mail
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Rule matches for mail
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Top rule matches for mail
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Top DLP policy matches for mail
No
No
No
No
Yes
Yes
Yes
DLP policy matches by severity for mail
No
No
No
No
Yes
Yes
Yes
DLP policy matches, overrides, and false positives for mail
No
No
No
No
Yes
Yes
Yes
Top DLP rule matches for mail
No
No
No
No
Yes
Yes
Yes
IM and audio sessions
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Application sharing, web, and dial-in conferences
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Video, application sharing, and file transfer sessions
Yes
Yes
Yes
Yes
Yes
Yes
Yes
IM and audio/video conferences
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Downloadable mail protection reports
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Browser used
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Operating system used
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Create your own reports using Office 365 reporting web services
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Service Updates
Office 365 Business Essentials
Office 365 Business
Office 365 Business Premium
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F1
Regular updates provided to all customers
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Notifications sent to Message Center when action is required
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Roadmap.office.com for some service updates
Yes
--
Yes
Yes
Yes
Yes
Yes
Option to turn on Targeted release
Yes
--
Yes
Yes
Yes
Yes
Yes
Help and Training
Office 365 Business Essentials
Office 365 Business
Office 365 Business Premium
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F1
Online help
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Community
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Other self-help resources
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Self-paced training
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Networking
Office 365 Business Essentials
Office 365 Business
Office 365 Business Premium
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F1
IPv4 and IPv6 protocols
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Trust
Office 365 Business Essentials
Office 365 Business
Office 365 Business Premium
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F1
Privacy, Security, and Transparency
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Office 365 Cloud App Security
No
No
No
No
No
Yes
No
Advanced Threat Protection
No
No
No
No
No
Yes
No
Customer Lockbox
No
No
No
No
No
Yes
No
Customer Key for Office 36516
No
No
No
No
No
Yes
No
Office 365 Advanced eDiscovery17
No
No
No
No
No
Yes
No
Secure Score7
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Threat Intelligence
No
No
No
No
No
Yes
No
Compliance[ServiceDesc]
SAS 70 / SSAE16 Assessments
Yes
Yes
Yes
Yes
Yes
Yes
Yes
ISO 27001 certified
Yes
Yes
Yes
Yes
Yes
Yes
Yes
EU Model Clauses
Yes
Yes
Yes
Yes
Yes
Yes
Yes
EU Safe Harbor
Yes
Yes
Yes
Yes
Yes
Yes
Yes
HIPAA-Business Associate Agreement
Yes
Yes
Yes
Yes
Yes
Yes
Yes
FISMA Authority to Operate
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Microsoft Data Processing Agreement
Yes
Yes
Yes
Yes
Yes
Yes
Yes
PCI-governed PAN data
No
No
No
No
No
No
No
Service Continuity
BlackBerry
Office 365 Business Essentials
Office 365 Business
Office 365 Business Premium
Office 365 Germany Business Premium
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Enterprise F1
Use BlackBerry Internet Service (BIS)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Partners
Create trial invitations and purchase orders for a customer who is using the specified plan
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Provide delegated administration
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Service Level Agreement
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Product Use Rights
Yes
Yes
Yes
Yes
Yes
Yes
Yes

1 Office 365 does not provide support for any operating system that is not supported by its manufacturer.
2 Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Office 365 ProPlus, which is not included with Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise E1, Office 365 Education, or Office 365 Enterprise F1.
3 If using directory synchronization with a local Active Directory, you must delete accounts or change passwords by using the local Active Directory, rather than the Office 365 portal or by using the Azure Active Directory module for Windows PowerShell.
4 To learn how to set self-service password management policies for users, see Manage Passwords in Azure AD.
5 You can have only one Public Website with Office 365, unless you've upgraded from an earlier version of Office 365. In that case, you have two Public Websites, but only one of them can be hosted with a custom domain name. For more information about working with the two websites for Business subscriptions, see Work with your two Office 365 Public Websites. If you have a different subscription, learn more about public websites at Public Website help for Office 365.
6 Reducing seats that were purchased with a term discount may be subject to an early termination fee. This is not applicable for subscriptions paid on a monthly basis.
7 Available at https://securescore.office.com. Requires admin permissions. For more information, see Introducing the Office 365 Secure Score.
8 Microsoft Sway is not currently available for customers in certain geographies. Some legacy Office 365 plans that are no longer in market as of August 2015 may also not have access to Microsoft Sway.
9 Diminished experience. If your organization is dependent upon Internet Explorer 8 or Internet Explorer 9 to access older web apps and services, you may want to consider upgrading to Internet Explorer 11 and evaluating Enterprise Mode for Internet Explorer 11. This update helps provide better backward compatibility for legacy web apps.
10 Microsoft Teams is available in Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise (E1, E3, E5, F1), and the Office 365 Education plans.
11 In Office 365 Enterprise F1, Office 365 Video is limited to viewing only (no publishing or sharing).
12 InOffice 365 Enterprise F1, one-to-one audio/visual calls are supported. Meetings rights are limited to join only (no creating or initiating).
13 In Office 365 Enterprise F1, PowerApps is limited to consumption only (no publishing or sharing).
14 In Office 365 Enterprise F1, Flow is limited to consumption only and runs are limited to 750 per user per month.
15 Only available in Office 365 Education plans, including Office 365 E5 Education. It is not available in Office 365 Enterprise E5.
16 For more information, see Controlling your data in Office 365 using Customer Key.
17 Advanced eDiscovery is supported in the United States and in the Western Europe (Netherlands) region. (Customer data from Canada and Asia Pacific is exported to the United States. Customer data from Europe, the Middle East, and Africa is exported to Western Europe [Netherlands].) >
18 Consumption only for Microsoft Stream: no publishing or sharing.