127 questions with Microsoft Teams Phone tags

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1 answer

How to use authenticator on new phone when all data removed from old phone?

I recently got a new phone and wiped out all the data from my old phone. I try to open my email on my new phone but the authenticator app doesn’t work. Is there any way that I can fix this?

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-04-14T20:54:18.38+00:00
KRAVTSOV, Natalie 0 Reputation points
answered 2024-04-15T01:31:03.05+00:00
LiweiTian-MSFT 14,850 Reputation points Microsoft Vendor
1 answer

My Phone is not accepting

My phone is not accepting emails. Can you people guide what to do?

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
10,749 questions
Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
467 questions
Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
238 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-02-28T11:10:12.8733333+00:00
Aisha Mushtaq 0 Reputation points
commented 2024-04-04T06:47:25.6966667+00:00
Aisha Mushtaq 0 Reputation points
1 answer

Q.850, cause=79 Transport profile not recognized

The issue is, when a call is routed though SBC to teams, Microsoft is replying with an error message (which is seen on my SBC) as below: (Error screenshot attached.). I have also attached a reference screenshot of my transport TLS settings with sensitive…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,181 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,895 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-04-01T23:12:40.45+00:00
Ramesh S (CONVERGYS CORPORATION) 0 Reputation points Microsoft Vendor
edited the question 2024-04-03T17:08:02.0166667+00:00
Ramesh S (CONVERGYS CORPORATION) 0 Reputation points Microsoft Vendor
1 answer

Search for Teams Resource Account in New Teams

Scenario We use MS Teams and Landis Contact Center as a call center solution.  Our end users need the ability to transfer calls to different Landis Contact Center call queues.  To do this they search for the Teams Resource account associated with the…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,181 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-03-15T18:59:32.32+00:00
igibason 30 Reputation points
commented 2024-03-29T13:41:29.7033333+00:00
igibason 30 Reputation points
1 answer

Microsoft Teams chat

Hello, I have one question for you. I don't know that is work or not But i just want to know. Now we created the teams chat group and add the all office department members for IT Help Desk issues. At that time, one of member from marketing dept(eg:) send…

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
3,900 questions
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,181 questions
Microsoft Deployment Toolkit
Microsoft Deployment Toolkit
A collection of Microsoft tools and documentation for automating desktop and server deployment. Previously known as Microsoft Solution Accelerator for Business Desktop Deployment (BDD).
835 questions
Access Development
Access Development
Access: A family of Microsoft relational database management systems designed for ease of use.Development: The process of researching, productizing, and refining new or existing technologies.
828 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-03-15T07:10:29.1133333+00:00
IT Support 266 Reputation points
commented 2024-03-29T05:28:42.8433333+00:00
LiweiTian-MSFT 14,850 Reputation points Microsoft Vendor
1 answer

Não consigo acesso ao Teams pelo smartphone

Nao consigo acessar o teams somente pelo celular. ja verifiquei com o departamento de t.i. da empresa foi feito reset e reinstalado e mesmo assim não consigo logar. Pelo app no computador logo normalmente somente pelo celular não consigo

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,181 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,895 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-03-25T15:33:47.8433333+00:00
Amanda Araujo Silva Cavalcante 0 Reputation points
answered 2024-03-26T08:16:02.07+00:00
Claudia Dos Santos Haz (CONCENTRIX CORPORATION) 775 Reputation points Microsoft Vendor
2 answers

Generating a wildcard certificate for direct routing used in an SBC

Greetings community, I have successfully set up an SBC to manage incoming and outgoing calls with Microsoft Teams using a single domain certificate. SIP options are functional, and calls proceed smoothly. However, I'm facing a challenge when attempting…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,181 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-01-23T16:37:21.9533333+00:00
Samuel Beaulieu 5 Reputation points
commented 2024-03-23T21:05:19.8366667+00:00
Rafael Defavori 0 Reputation points
0 answers

How do I integrate Teams phone with Netsuite by Oracle

We utilize Netsuite ERP and we wnat to eliminate our current 8 x 8 phone system and migrate to the Teams phone application without losing functionality of information that is captured in Netsuite

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-02-01T17:00:29.79+00:00
Jim Smeriglio @ Hairmax 5 Reputation points
commented 2024-03-22T14:52:25.4466667+00:00
Jansen, Randolph (CCI-RapidScale) 0 Reputation points
0 answers

Microsoft's relationship with GoDaddy has put our nonprofit in email authentication limbo. How can management resolve this?

I can't be the only nonprofit rep that is having this problem with Microsoft Tech for Social Good. I asked to be transferred to Microsoft to set up the free accounts. Instead, I was told to wait two days before anyone at Microsoft responded.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
3,900 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,224 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
19,712 questions
asked 2024-03-21T17:34:37.56+00:00
56615659 0 Reputation points
commented 2024-03-22T02:25:13.72+00:00
LiweiTian-MSFT 14,850 Reputation points Microsoft Vendor
1 answer One of the answers was accepted by the question author.

Does the Microsoft Teams Phone system's queue capacity (the maximum number of calls allowed to wait in the queue at a given time) depend on the number of SIP channels provided by the SIP trunk provider?

For example, if we have 120 SIP channels and 20 agents are actively on calls, would this mean a maximum of 100 calls can wait in the queue? I believe whether a call is waiting in queue or actively connected with an agent, it will occupy a SIP channel…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,181 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-03-01T15:03:37.6366667+00:00
Surykant Rodi 20 Reputation points
accepted 2024-03-19T09:40:41.1833333+00:00
Surykant Rodi 20 Reputation points
0 answers

What is <portal> in Get Cube of PowerBI Rest API endpoint?

I would like to get call details using PowerBI REST API as per the document available here. As per that I am trying the first method "Get Cube", however, the document doesn't mention any example on how to call it. Further, the URL provided here…

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
10,749 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-03-18T22:17:19.0133333+00:00
Rupen A 20 Reputation points
commented 2024-03-19T01:37:42.4666667+00:00
LiweiTian-MSFT 14,850 Reputation points Microsoft Vendor
1 answer

APIs for MS Team Phone

Hi All We want to do feasibility check, if we can use MS Teams Phone as dialer from Salesforce CRM e.g. We have a contact record in salesforce. There is a Contact number field on this record and beside the field we have button, when clicked, it should…

Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,895 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-03-18T05:33:01.02+00:00
Parikshit 0 Reputation points
commented 2024-03-18T11:48:40.19+00:00
Parikshit 0 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Teams chat sending File Failed

Hi We can't send the file and message on microsoft teams chat file but it work one by one. why we can't send in group chat? It shows like that image.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,181 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,431 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-03-08T07:44:39.3866667+00:00
IT Support 266 Reputation points
accepted 2024-03-15T04:16:49.35+00:00
IT Support 266 Reputation points
1 answer

Poly CCX505

I connected one of these to Teams but it shows as a SIP device rather than a Teams phone. Which is important because we can not control the firmware version of SIP devices from Teams admin, unless I am missing something, but we can with Teams phones,…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,181 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-03-13T22:04:38.0866667+00:00
Daniel Kaliel 1,236 Reputation points
commented 2024-03-14T16:41:08.34+00:00
Daniel Kaliel 1,236 Reputation points
1 answer

Unhautorized Client cuando intento iniciar sesión en Teams en Android

No me deja iniciar sesión con mi correo de empresa en la aplicación Microsoft Teams desde Android. Me sale el siguiente error: unauthorized_client: The client does not exists or is not enabled for consumers. If you are the application developer,…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,181 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,895 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2023-12-13T09:04:06.5433333+00:00
Silviu Mark Ionut Ciutu Ilea 0 Reputation points
edited the question 2024-03-13T10:58:22.3566667+00:00
ChetanSharmamsft 1,026 Reputation points Microsoft Vendor
3 answers

Unable to create Caller ID Policy with Resource account

Hello wondering if someone in the Microsoft community can help us. We are trying to create a new Caller ID policy with a resource account in Teams Admin Centre/Teams powershell. We have tried various different options and still getting the same error…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,181 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2023-12-12T13:30:47.5133333+00:00
Jack Summers 10 Reputation points
edited the question 2024-03-13T10:49:29.4066667+00:00
ChetanSharmamsft 1,026 Reputation points Microsoft Vendor
1 answer

How to fix outgoing calls from teams phone number from showing as Spam

I have an end user that is reporting that her clients are saying that when she calls from her teams phone number that the call shows up as Spam. Is there a way to get this fixed?

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-03-11T19:44:10.3466667+00:00
James Ritenour 5 Reputation points
commented 2024-03-13T06:51:09.2066667+00:00
Ran Hou-MSFT 7,445 Reputation points Microsoft Vendor
1 answer

POLYCOM CCX 500 and Teams issues when using USB connection

Anyone have a solution to using a desk phone with Teams for users that want to dial from computer and use a handset? Hardware: Polycom CCX 500 Issue: When a user dials from computer or picks up from computer it successfully goes to the desk phone's…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-03-06T17:48:12.9366667+00:00
Aaron McLean 0 Reputation points
commented 2024-03-12T14:17:31.79+00:00
Aaron McLean 0 Reputation points
0 answers

locating my phone

i can i find my ihpone it was connceted to my pc

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,600 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-03-08T11:47:35.1+00:00
JamaalDBanks-6375 0 Reputation points
commented 2024-03-11T01:58:45.5566667+00:00
LiweiTian-MSFT 14,850 Reputation points Microsoft Vendor
1 answer

What all other plans or licenses are available which will allow us to call domestic and international numbers/locations without using M365 E5 license? As we don't want to upgrade all users to E5 and then assign Teams domestic and international calling pl

What all other plans or licenses are available which will allow us to call domestic and international numbers/locations without using M365 E5 license? As we don't want to upgrade all users to E5 and then assign Teams domestic and international calling…

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
3,900 questions
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,181 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
127 questions
asked 2024-03-07T18:06:42.93+00:00
Vinod Survase 4,706 Reputation points
commented 2024-03-08T12:56:18.8333333+00:00
Vinod Survase 4,706 Reputation points